At a Glance
- Tasks: Manage client relationships and drive sales in the fire and security industry.
- Company: Join a supportive company that values integrity and exceptional talent.
- Benefits: Enjoy a 9-day working fortnight, wellness programmes, and up to 35 days holiday.
- Why this job: Make a real impact by developing innovative fire and security solutions.
- Qualifications: Proven experience in relationship management and sales within the industry.
- Other info: Dynamic role with opportunities for professional growth and a focus on work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
About you
You will have a proven track record in relationship management including service and project selling within the fire and security industry. You will have a background in developing new and existing client relationships with exceptional management and support to allow you to build your pipeline and achieve annual sales in excess of £500,000 per annum. All aspects of the role must be performed in line with the business’s values to realise our vision by providing unrivalled customer experience and professional service to our clients. The position requires high levels of self‑motivation, organisation and must be performed with integrity and dedication. In return we are committed to empowering and developing exceptional talent, maintaining our friendly and supportive environment to ensure we get it right first time every time.
About the role
Reporting directly to the Group Sales Director the role is to develop, manage & convert on your own sales pipeline working within unrestricted areas or industries to contribute to the sales team in delivering our Group sales targets. The position requires a high level of self‑motivation, exceptional organisational and communication skills.
Market Research & Analysis
- Research and analyse market trends, customer needs, and competitive landscape to identify new business opportunities.
- Work closely with the Group Sales Director to define and segment target markets to focus business development efforts on.
Client Acquisition & Relationship Management
- Generate leads through networking, referrals, previous relationships and digital marketing efforts.
- Conduct meetings and presentations to potential clients to explain services, answer questions, and address concerns.
Product & Service Development
- Collect feedback from clients and the market to inform product and service improvements to the Group Sales Director to help support our business strategy.
- Collaborate with sales team to design and introduce new fire and security solutions in line with our strategy.
Compliance & Risk Management
- Stay informed about industry regulations, standards, and best practices to ensure compliance.
- Identify and mitigate risks associated with new business ventures and partnerships.
Reporting & Analytics
- Track and analyse key performance indicators (KPIs) to measure the effectiveness of your business development.
- Prepare regular reports on business development activities, progress, and outcomes for senior management.
Customer Satisfaction & Retention
- Ensure high levels of customer satisfaction by addressing client issues and providing exceptional service.
Design & Quotations
- Complete site surveys to design fire and security systems utilising our SaaS based business management system.
- Present these proposals using our company set templates and guidelines as well as within the timeframe requirements of the customer.
- Manage your pipeline by following up quotations, negotiating and successfully delivering on outstanding opportunities.
Team member benefits
- 9 day working fortnight
- Continuous professional development
- Wellness & Employee Assistance Programme (EAP)
- YuLife – The #1 rated benefits programme
- Death in service insurance
- Salary sacrifice pension scheme
- Quarterly one-to-one check‑ins with your line manager
- 25 days’ holiday, plus Bank Holidays, increasing to 35 days (1 day extra per annum to 30 days and a further 5 days after 10 years)
- A company culture that promotes work life balance
- Access to mental health care support
- Team member of the month recognising outstanding contribution
- Annual company day to share successes and strategic plans
- EV or Hybrid company car scheme
Key Account Manager - Fire & Security employer: Harwood Recruitment
Contact Detail:
Harwood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Fire & Security
✨Network Like a Pro
Get out there and start networking! Attend industry events, join relevant online forums, and connect with people on LinkedIn. The more relationships you build, the better your chances of landing that Key Account Manager role.
✨Show Off Your Expertise
When you get the chance to meet potential clients or employers, don’t hold back! Share your knowledge about fire and security trends, and how you can help them solve their problems. This will show you’re not just another candidate, but someone who truly understands the industry.
✨Follow Up Like a Boss
After meetings or networking events, always follow up with a quick email or message. Thank them for their time and reiterate your interest in working together. This keeps you fresh in their minds and shows your dedication.
✨Apply Through Our Website
Don’t forget to check out our website for job openings! Applying directly through our site not only makes it easier for us to find your application, but it also shows you’re genuinely interested in being part of our team. Let’s make it happen!
We think you need these skills to ace Key Account Manager - Fire & Security
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your proven track record in relationship management and project selling within the fire and security industry. We want to see how you've developed client relationships and achieved impressive sales figures, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Use the job description as a guide to align your skills and experiences with what we’re looking for. This shows us you’re genuinely interested and have done your homework!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all relevant details without going off on a tangent!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Harwood Recruitment
✨Know Your Stuff
Before the interview, dive deep into the fire and security industry. Familiarise yourself with current market trends, key players, and recent innovations. This will not only show your passion but also help you engage in meaningful conversations about how you can contribute to their goals.
✨Showcase Relationship Management Skills
Prepare specific examples of how you've successfully built and maintained client relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your ability to generate leads and ensure customer satisfaction.
✨Demonstrate Self-Motivation and Organisation
Be ready to discuss how you manage your sales pipeline and stay organised. Share tools or methods you use to track your progress and ensure you meet targets. This will illustrate your dedication and ability to work independently, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the company’s values and vision. Inquire about their approach to client acquisition and how they measure success. This shows you're genuinely interested in the role and eager to align with their objectives.