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- Tasks: Maintain and service Fire & Security systems while delivering exceptional customer service.
- Company: Fast-growing UK company with a focus on career advancement and training.
- Benefits: Competitive salary, uncapped commission, company vehicle, and generous holiday allowance.
- Why this job: Join a dynamic team and make a real difference in safety and security.
- Qualifications: Experience in Fire & Security systems and a passion for customer service.
- Other info: Access to ongoing training and excellent progression opportunities.
The predicted salary is between 30000 - 45000 £ per year.
Join Our Client as a Fire & Security Engineer. As one of the fastest-growing and most dynamic companies in the UK, our client has doubled in size recently. They attract top talent by offering excellent career advancement opportunities, access to their in-house training academy, and competitive remuneration and benefits packages.
Role Overview: As a Service Engineer, you will be responsible for maintaining Fire and Security systems according to current standards and customer requirements. The ideal candidate will contribute positively to the team, strive for exceptional customer service, and will be rewarded for their efforts.
Key Responsibilities:
- Maintain Fire & Security Systems within your designated area.
- Respond to service calls for all types of Fire and Security systems, adhering to current standards and customer needs.
- Plan and manage routine and reactive service calls.
- Communicate effectively with customers to schedule site visits.
- Manage stock levels with support from the Stores team.
- Attend training sessions and engineering team meetings as required.
- Identify and pursue personal training and development opportunities to enhance customer service.
Benefits:
- Basic Salary - £30,000-£45,000 DOE
- Competitive & Uncapped Commission, Overtime & Travel Time.
- Take-home Earnings Circa £50,000-55,000.
- Company Vehicle & Fuel Card
- Company Tablet and Mobile Phone
- Royal London Pension Scheme
- Life Assurance x4 Basic Salary
- Employee Recognition Scheme
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
- Paid Holidays and Bank Holidays; Holidays increase after each year of service up to 25 days.
- Birthday Holiday
- Mental Health Support Scheme
- Long Service Award (increments of 5 years)
- Access to continued training at our clients academy
- Development & Progression opportunities
- 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.
Fire & Security Service Engineer employer: Harwood Recruitment
Contact Detail:
Harwood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions specific to fire and security roles. Show off your knowledge about current standards and customer service expectations, as this will impress potential employers.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your career goals. Check out our website for openings that match your skills and aspirations, and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Fire & Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Fire and Security systems. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Service Skills: Since exceptional customer service is key for us, make sure to include examples of how you've gone above and beyond for customers in your application. We want to know how you handle challenges!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Harwood Recruitment
✨Know Your Fire & Security Systems
Make sure you brush up on the latest fire and security systems before your interview. Familiarise yourself with current standards and customer requirements, as this will show that you're serious about the role and understand what’s expected.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this position, prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where your communication skills made a difference.
✨Be Ready to Discuss Training and Development
The company values personal growth, so be prepared to talk about your own training experiences and how you plan to pursue further development. Mention any relevant certifications or courses you've completed that relate to fire and security systems.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the in-house training academy or opportunities for progression within the company. It shows you're genuinely interested in the role and the company culture.
