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- Tasks: Answer calls, schedule maintenance, and provide updates to clients in a friendly environment.
- Company: Join a supportive family-run marine engineering business in Portcester.
- Benefits: Flexible hours, full training, and a chance to grow your skills.
- Why this job: Be part of a team that values communication and customer service while working on exciting projects.
- Qualifications: Strong communication skills, IT proficiency, and a proactive attitude are essential.
- Other info: Immediate interviews available for the right candidate; part-time or full-time options.
The predicted salary is between 24000 - 36000 £ per year.
I am currently recruiting for a Receptionist / Service Administrator to join a well established, friendly and supportive marine engineering and new boat sales specialist based in Portcester (Portsmouth).
Duties will include:
- Answering phone and directing calls in a professional manner
- Scheduling both planned and reactive maintenance works, coordinating with engineers
- Providing regular updates to clients on job status and progress
- Organising parts for the mechanics
- Looking after stock (and ordering when necessary)
- Booking in customers' boats/engines (on phone and face to face)
- General administrative support
The ideal candidate will be able to work well as part of a team but also be able to work on their own, as well as having excellent communication skills and a strong customer service focus. You will be able to prioritise tasks and manage time effectively in a high-pressure setting. As well as being highly organised with a keen eye for detail, you will have strong IT skills, including Microsoft Office (Teams, Word, Excel, Outlook) and have a flexible, proactive approach, and be able to adapt to changing business needs.
Full training will be given; any mechanical knowledge would be an advantage. This role could be full or part time depending on the right candidate. Please apply today by sending your CV; this is a fantastic opportunity to work for a lovely family-run business. Immediate interviews as my client is keen to get the right person onboard ASAP.
Receptionist / Service Administrator employer: Harwood Recruitment Solutions Ltd
Contact Detail:
Harwood Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Service Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and team culture. This will help you tailor your responses and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your phone etiquette! Since you'll be answering calls and directing them professionally, it’s a good idea to rehearse how you’d handle different scenarios. A calm and confident phone manner can really set you apart.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or coordinated schedules in the past. This will demonstrate that you can thrive in a high-pressure setting like this one.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Receptionist / Service Administrator
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role involves answering calls and providing updates to clients, make sure your application highlights your excellent communication skills. Use clear and concise language in your CV and cover letter to demonstrate how you can effectively interact with customers and colleagues.
Be Organised and Detail-Oriented: This job requires a keen eye for detail and strong organisational skills. When writing your application, mention any relevant experience where you've successfully managed tasks or maintained records. We love candidates who can keep things running smoothly!
Flexibility is Key: The job description mentions a need for a flexible approach. In your application, share examples of how you've adapted to changing situations in previous roles. This will show us that you're ready to tackle whatever comes your way!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity with our friendly team!
How to prepare for a job interview at Harwood Recruitment Solutions Ltd
✨Know the Company
Before your interview, take some time to research the marine engineering and boat sales industry. Familiarise yourself with the company’s values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Receptionist / Service Administrator, excellent communication is key. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time, especially in high-pressure situations. You might want to share specific instances where your organisational skills made a difference, such as scheduling maintenance works or managing stock effectively.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, like handling a busy phone line or coordinating with engineers. Practising your responses to these situations can help you feel more confident and demonstrate your proactive approach to problem-solving.
