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- Tasks: Answer calls, schedule maintenance, and provide updates to clients in a friendly environment.
- Company: Join a supportive family-run marine engineering business in Portcester.
- Benefits: Flexible hours, full training provided, and a chance to grow your skills.
- Why this job: Be part of a team that values communication and customer service while working with boats.
- Qualifications: Strong communication skills, IT proficiency, and a proactive attitude are essential.
- Other info: Immediate interviews available for the right candidate; part-time options offered.
The predicted salary is between 24000 - 36000 £ per year.
I am currently recruiting for a Receptionist / Service Administrator to join a well established, friendly and supportive marine engineering and new boat sales specialist based in Portcester (Portsmouth).
Duties will include:
- Answering phone and directing calls in a professional manner
- Scheduling both planned and reactive maintenance works, coordinating with engineers
- Providing regular updates to clients on job status and progress
- Organising parts for the mechanics
- Looking after stock (and ordering when necessary)
- Booking in customers' boats/engines (on phone and face to face)
- General administrative support
The ideal candidate will be able to work well as part of a team but also be able to work on their own, as well as having excellent communication skills and a strong customer service focus. You will be able to prioritise tasks and manage time effectively in a high-pressure setting. As well as being highly organised with a keen eye for detail, you will have strong IT skills, including Microsoft Office (Teams, Word, Excel, Outlook) and have a flexible, proactive approach, and be able to adapt to changing business needs.
Full training will be given; any mechanical knowledge would be an advantage. This role could be full or part time depending on the right candidate. Please apply today by sending your CV. This is a fantastic opportunity to work for a lovely family-run business. Immediate interviews as my client is keen to get the right person onboard ASAP.
Receptionist / Service Administrator in Hampshire employer: Harwood Recruitment Solutions Ltd
Contact Detail:
Harwood Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Service Administrator in Hampshire
✨Tip Number 1
Make sure you research the company before your interview. Knowing about their values and recent projects can help you connect with the team and show that you're genuinely interested in being part of their family-run business.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with clients and engineers, being able to articulate your thoughts clearly will set you apart. Try role-playing common scenarios with a friend.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to thrive in a high-pressure setting, just like the one described in the job ad.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist / Service Administrator in Hampshire
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role involves a lot of interaction with clients and team members, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Tailor Your CV to the Role: Take a moment to tweak your CV so it aligns with the job description. Emphasise your organisational skills and any experience you have in customer service or administrative roles. This will show us that you’re the perfect fit for our friendly team!
Highlight Your IT Proficiency: We’re looking for someone who’s comfortable with Microsoft Office and other IT tools. Make sure to mention any relevant software skills you have, as this will help us see how you can hit the ground running in this role.
Be Yourself!: We love a bit of personality! Don’t be afraid to let your unique character shine through in your application. A friendly tone can go a long way in showing us you’d fit right into our supportive environment.
How to prepare for a job interview at Harwood Recruitment Solutions Ltd
✨Know the Company
Before your interview, take some time to research the marine engineering and boat sales industry. Familiarise yourself with the company’s values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Receptionist / Service Administrator, strong communication is key. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time, especially in high-pressure situations. You might want to share specific instances where your organisational skills made a difference, such as scheduling maintenance works or managing stock effectively.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, like handling a difficult customer or coordinating with engineers. Practising your responses to these situations can help you feel more confident and prepared when discussing your problem-solving abilities.
