1189 - Automated Operations Technician in Felixstowe

Hutchison Ports – Port of Felixstowe is the UK’s largest deep‑water container port and a key gateway for global trade.

As technology continues to transform the way ports operate, we are looking for an Automated Operations Technician to support our Automated Operations team and help deliver safe, efficient and reliable terminal performance.

Working within our live automated environment, this role provides operational and technical support across Automated Trucks (ATs) and Remote Yard Cranes (RYCs).

Reporting to the Automated Operations Coordinator, you will carry out a mixture of proactive and reactive activities, responding to operational exceptions, supporting equipment performance and helping maintain the smooth operation of automated systems across the terminal.

This is an exciting opportunity to work with industry-leading technology in a modern container terminal environment.

Full training will be provided for all activities associated with the role.

Our Benefits – Rewarding the people who keep our port moving

We offer a strong, reliable benefits package designed to support your financial security, wellbeing and long-term development:

• Competitive pension: 8% employer contribution (min 4% employee)
• Life Assurance: 14× annual salary for pension scheme members (4× for non-members)
• Annual profit share bonus and performance related bonus
• Employee Assistance Programme (EAP): confidential counselling, stress & anxiety support, financial wellbeing guidance, plus access to our Wellbeing Hub
• On site Occupational Health Team and wellbeing support
• Time, Flexibility & Community
• Paid leave, enhanced sick pay terms, and family friendly policies
• Volunteering days supporting our local community
• Perkbox retail discounts, wellbeing content and savings across hundreds of brands
• Growth & Development
• Access to development pathways, accredited training, and career progression opportunities across our port network

Role Overview

Key responsibilities include

• Support the operation of

Automated Trucks (ATs) , responding to operational exceptions and helping resolve equipment blockages to maintain efficient terminal operations.

• Operate handheld teleoperator systems to manually manoeuvre Automated Trucks and Remote Yard Cranes when required.
• Support battery charging activities and sensor calibration checks to ensure Automated Truck availability and operational readiness.
• Carry out pre-use safety checks on operational Remote Yard Cranes and identify any issues requiring escalation.
• Perform specialist cleaning of Remote Yard Crane cameras and gantry laser systems.
• Identify operational issues and opportunities for improvement, providing feedback to support enhanced performance across automated operations.
• Ensure all communications are conducted professionally and in accordance with operational procedures.
• Maintain strict adherence to safety policies and safe systems of work.
• What you need
• Full UK DVLA driving licence, including manual vehicles.
• Confidence using computer systems, including Microsoft Office applications.
• Ability to communicate effectively in English.
• Strong attention to detail and the ability to identify issues quickly.
• Good communication and teamwork skills.
• Ability to adapt to changing priorities and work effectively in a fast‑moving operational environment.
• Commitment to safe working practices and continuous improvement.
• Shifts & Pay
• Hours: 42hrs per week – Shift based role.
• Inclusion & Community

We are committed to creating an inclusive, welcoming workplace where everyone can thrive.

We celebrate individual differences and believe that embracing diversity drives innovation, creativity, and stronger collaboration across our teams.

As part of this commitment, we consider all qualified applicants and encourage open conversations about flexible working.

We offer a supportive, community‑focused environment and are proud to hold Chartered Status from Women in Maritime.

Our dedicated Diversity & Inclusion committee supports a range of employee networks, including our Women’s Network, PRIDE, Early Careers, Veterans & Reserves, Disability, and Culture groups.

Hutchison Ports UK is able to sponsor skilled worker visas in cases where the role fits the requirements set out by the UK government.

Please refer to the government website via this link to understand the requirements needed.

In cases where a post-study visa is used initially, it may be the case that the skilled worker visa requirements will not be met once this visa has expired.

Hutchison Ports is committed to creating and developing an inclusive work environment with a diverse workforce.

We will consider all qualified applicants and encourage discussion about flexible working opportunities.

We offer a supportive, community environment and have been awarded Chartered status by Women In Maritime.

Our D&I committee oversees multiple employee networks including - Women’s Network, PRIDE, Early Careers, Veterans & Reserves, Disability and Culture.

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