At a Glance
- Tasks: Manage HR cases and support employee relations in a dynamic port environment.
- Company: Join Hutchison Ports, the UK's largest deep water container port.
- Benefits: Enjoy competitive salary, pension contributions, and health support.
- Other info: Inclusive workplace with strong community focus and career development opportunities.
- Why this job: Gain valuable HR experience while making a real impact on employee wellbeing.
- Qualifications: 4 years of HR experience in a unionised setting and knowledge of employment legislation.
The predicted salary is between 40000 - 50000 £ per year.
- 1168 - HR Case Manager - Employee Relations
- Location Felixstowe
- Division Human Resources
Competitive compensation with a starting salary of circa £48,000 with the opportunity to earn incremental payments in line with development framework
- Advert Summary
- HR Case Manager
The Role
Hutchison Ports – Port of Felixstowe is the UK’s largest deep water container port and a major gateway for global trade.
As a HR Case Manager, you will support the Employee Relations Manager in the provision of a front-line, comprehensive case management service across a diverse range of case issues.
This role is an ideal opportunity to gain and develop extensive experience of working within a fast-paced, unionised environment with established policies and procedures to support the entire employee lifecycle.
Our Benefits – Rewarding the people who keep our port moving
We offer a strong, reliable benefits package designed to support your financial security, wellbeing and long term development:
- Financial & Security
- Competitive pension: 8% employer contribution (min 4% employee)
- Life Assurance: 14× annual salary for pension scheme members (4× for non-members)
- Annual profit share bonus and performance related bonus
- Health & Wellbeing
- Employee Assistance Programme (EAP): confidential counselling, stress & anxiety support, financial wellbeing guidance, plus access to our Wellbeing Hub
- On site Occupational Health Team and wellbeing support
- Time, Flexibility & Community
- Paid leave, enhanced sick pay terms, and family friendly policies
- Volunteering days supporting our local community
- Perkbox retail discounts, wellbeing content and savings across hundreds of brands
- Growth & Development
- Access to development pathways, accredited training, and career progression opportunities across our port network
Role Overview
Key responsibilities
- Ownership of first line Case Management (for example, Disciplinary, Grievance and Absence Management) activity.
- Proactively manage absence, both long and short term, across the business ensuring all stakeholders are involved.
- Liaise with our occupational health provider to assist in decision making to support both those employees at work and those returning to work after long term absence, making decisions in conjunction with line management in respect of best approach.
- Work collaboratively with management teams to increase and improve the level of people management, supporting to manage individual performance where appropriate.
- Identify and suggest solutions for key areas in relation to the improvement of standards and results relating to all areas of case management (including but not limited to absence, disciplinary etc).
- Co-ordinate any restructuring process within the business units ensuring compliance to legal and policy requirements.
- Liaising with legal advisors and ACAS in support of ACAS Early Conciliation and Employment Tribunals where required.
- What you need
- 4 years previous front line HR experience, in a unionised environment.
- Demonstrable knowledge of current employment legislation.
- Proven ability to deliver first class, technically correct, professional support under pressure and to strict deadlines.
- Knowledge and understanding of HR policies and procedures and collective agreements
- Previous experience of using HR systems/databases.
- CIPD Qualified or equivalent degree
- Full driving licence, as will be required to drive round the Port site for meetings.
- Shifts & Pay
- Basic salary: Competitive compensation with a starting salary of circa £48,000 with the opportunity to earn incremental payments in line with development framework
- Hours: 37.5hrs per week – Monday to Friday
- Inclusion & Community
We are committed to creating an inclusive, welcoming workplace where everyone can thrive.
We celebrate individual differences and believe that embracing diversity drives innovation, creativity, and stronger collaboration across our teams.
As part of this commitment, we consider all qualified applicants and encourage open conversations about flexible working.
We offer a supportive, community‑focused environment and are proud to hold Chartered Status from Women in Maritime.
We are also committed to making reasonable adjustments throughout our recruitment process to ensure all candidates have an equal opportunity to succeed.
While we may not always be able to accommodate every request, we will always do our best to understand individual needs and explore suitable adjustments.
These may include
- Providing application materials in alternative formats (e. g. large print or accessible documents)
- Giving additional time for assessments or interviews
- Sharing interview formats in advance where appropriate
- Providing interview questions in a clear, readable printed format for all candidates
- Where possible, offering virtual interviews as an alternative to in-person attendance
- Adjusting interview environments (e. g. quiet rooms or reduced distractions)
- Allowing the use of assistive technology or support persons
- Providing clear communication and instructions throughout the process
Our dedicated Diversity & Inclusion committee supports a range of employee networks, including our Women’s Network, PRIDE, Early Careers, Veterans & Reserves, Disability, and Culture groups.
Hutchison Ports UK is able to sponsor skilled worker visas in cases where the role fits the requirements set out by the UK government.
Please refer to the government website via this link to understand the requirements needed.
In cases where a post-study visa is used initially, it may be the case that the skilled worker visa requirements will not be met once this visa has expired.
Hutchison Ports is committed to creating and developing an inclusive work environment with a diverse workforce.
We will consider all qualified applicants and encourage discussion about flexible working opportunities.
We offer a supportive, community environment and have been awarded Chartered status by Women In Maritime.
Our D&I committee oversees multiple employee networks including - Women’s Network, PRIDE, Early Careers, Veterans & Reserves, Disability and Culture.
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1168 - HR Case Manager - Employee Relations in Felixstowe employer: Harwich International Port Limited
Hutchison Ports – Port of Felixstowe is an exceptional employer, offering a dynamic work environment at the UK's largest deep-water container port. With a strong focus on employee wellbeing, competitive benefits including a generous pension scheme, and ample opportunities for professional development, we foster a culture of safety, reliability, and teamwork. Join us to be part of a community that values diversity and supports your growth while contributing to global trade.
Contact Details:
Harwich International Port Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 1168 - HR Case Manager - Employee Relations in Felixstowe
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We think you need these skills to ace 1168 - HR Case Manager - Employee Relations in Felixstowe
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Harwich International Port Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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How to prepare for a job interview at Harwich International Port Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Harwich International Port Limited.
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A full-time HR role at Harwich International Port Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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