At a Glance
- Tasks: Provide top-notch technical support and resolve critical issues for our strategic customers.
- Company: Join a rapidly growing company focused on customer success and innovation.
- Benefits: Flexible schedule, competitive pay, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a focus on collaboration and excellence.
- Why this job: Shape the future of customer engagement while working with cutting-edge technology.
- Qualifications: Strong technical skills and experience in customer support or account management.
The predicted salary is between 47181 - 52413 £ per year.
Harvey is scaling its Customer Success organization and is hiring a Technical Account Manager to deliver high-touch, technically fluent support for our strategic customers.
You will triage, investigate and resolve time-critical issues, coordinate across Support, Engineering, Product and Security, and lead incident communications.
This role follows a fixed Thursday to Monday OR Friday to Tuesday schedule with weekend coverage included, and offers the chance to shape post-sale technical engagement.
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Senior Enterprise Technical Account Manager employer: Harvey
At Harvey, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London-based team thrives in a fast-paced environment where personal and professional growth is not just encouraged but integral to our mission of transforming legal services. With a commitment to employee development, competitive benefits, and a focus on meaningful work, we empower our staff to take ownership and make a real impact in reshaping the future of professional services.
