Harvey is seeking a Scaled Customer Success Manager to drive retention, renewal, and expansion across a high-volume book of business. You will partner with Sales, Legal Engineering, and Product to deliver value through data-driven renewals and proactive engagement, ensuring customers fully adopt Harvey's AI solutions and renew with confidence.
You will own the full commercial lifecycle, lead QBRs and value reviews, and collaborate to influence the product roadmap while expanding opportunities
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Scaled Customer Success Manager - Revenue, AI Adoption employer: Harvey
At Harvey, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and personal growth. Our London office is at the forefront of transforming professional services, providing employees with unparalleled opportunities to make a significant impact while working alongside a passionate team. With a commitment to excellence and a focus on employee development, we ensure that every team member can thrive in their career journey.
