Harvey is seeking a Customer Experience Specialist to be the frontline support for our enterprise customers, reporting to the CX Manager. You will solve complex problems with empathy and clear communication, across APIs, access issues, and product-related requests.
The role operates on a fixed Wednesday-Sunday schedule with weekend coverage and a structured hybrid setup: 3 days in the office, 2 days remote, aimed at delivering premium support and customer delight.
#J-18808-Ljbffr
Enterprise Tech CX Specialist — Hybrid AI Support in London employer: Harvey
At Harvey, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and personal growth. Our London office is at the forefront of transforming professional services, providing employees with unparalleled opportunities to make a significant impact while working alongside a passionate team. With a commitment to excellence and a focus on employee development, we ensure that every team member can thrive in their career journey.
