Harvey is hiring a Technical Customer Experience Specialist to join our frontline global support team. You will own technical issues from first response through root cause for legal, tax, and finance professionals using Harvey’s enterprise platform.
We value problem-solvers who can work with ambiguity, deliver empathetic support, and collaborate across departments to continuously improve our services. Shift schedules may include hours outside local business hours to serve a global client base.
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Enterprise AI Technical CX Specialist, EMEA in London employer: Harvey
At Harvey, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and personal growth. Our London office is at the forefront of transforming professional services, providing employees with unparalleled opportunities to make a significant impact while working alongside a passionate team. With a commitment to excellence and a focus on employee development, we ensure that every team member can thrive in their career journey.
