Harvey is seeking a Customer Experience Specialist to join our CX team and be the frontline for enterprise customers. You will provide empathetic and efficient support for AI-driven products, APIs, and access issues. The role demands problem-solving, multitasking, and an enterprise mindset.
This fixed Wednesday-Sunday schedule includes weekend coverage as part of a standard five-day workweek. We offer hybrid work (3 days in office, 2 days remote), a comprehensive onboarding, and a professional
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Enterprise AI CX Specialist - Premium Support in London employer: Harvey
At Harvey, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and personal growth. Our London office is at the forefront of transforming professional services, providing employees with unparalleled opportunities to make a significant impact while working alongside a passionate team. With a commitment to excellence and a focus on employee development, we ensure that every team member can thrive in their career journey.