Legal Product Specialist, EMEA

Overview

Join to apply for the Legal Product Specialist, EMEA role at Harvey.

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise to reshape critical knowledge work. This is a rare chance to help build a generational company at a true inflection point, with 500+ customers in 50+ countries, strong product-market fit, and world-class investor support. The work is ambitious, the bar is high, and the opportunity for growth is unmatched. Our team is sharp, motivated, and deeply committed to the mission. We stay close to our customers and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work, join us. At Harvey, the future of professional services is being written today.

Role Overview

Harvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows — driving adoption, increasing utilization, and supporting long-term expansion and renewal. They collaborate with Harvey’s Customer Success Managers and Account Executives to drive post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.

They draw on their legal training to identify adoption barriers, develop tailored strategies, and build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through large group sessions, workshops, and one-on-one conversations. Travel may be required from time to time, including visits to customer or company offices.

What You’ll Do

• Build trusted relationships with law firm and in-house legal teams by understanding their workflows and guiding how to incorporate Harvey’s AI into daily practice.
• Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize value of the platform.
• Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
• Proactively surface adoption obstacles, ask thoughtful questions, and develop strategies to overcome them.
• Translate legal practice needs into actionable feedback for product and engineering teams to shape development from a lawyer’s perspective.
• Monitor usage trends, identify at-risk accounts or untapped opportunities, and collaborate cross-functionally to re-engage users and showcase capabilities.
• Contribute to customer-facing content (training materials, use case guides, FAQs) to ensure ongoing customer success across practice areas.
• Support Harvey’s credibility and brand by delivering high-quality, domain-specific guidance for top-tier legal professionals.
• Travel may be required from time to time to customer sites or company offices.

What You Have

• JD or equivalent legal qualification.
• At least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.
• Executive engagement skills and presence, with ability to establish relationships with key decision makers and build credibility at all levels.
• Outstanding presentation skills to both legal and executive audiences, whether impromptu or using slides and demos.
• Strong understanding of legal processes and challenges faced by legal professionals.
• Curiosity about AI’s potential to transform the legal industry.
• Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.

Additional Information

Please find our UK applicant privacy notice here. Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing interview-help@harvey.ai.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Legal

Industries

• Software Development