At a Glance
- Tasks: Lead and inspire a dynamic sales team to drive growth and exceed targets.
- Company: Join a forward-thinking company with a strong coaching culture and modern facilities.
- Benefits: Enjoy 25 days holiday, flexible leave, discounts, wellbeing programmes, and social events.
- Other info: Be part of a vibrant team with excellent career development opportunities.
- Why this job: Make a real impact in a collaborative environment while developing your leadership skills.
- Qualifications: Proven experience in B2C sales and a passion for driving performance.
The predicted salary is between 60000 - 80000 £ per year.
About the Company
Our factory in Old Woking houses a comprehensive production and R&D facility, situated alongside our head office operations. We make significant investments in our people and take pride in fostering a Coaching Culture grounded in our shared Values. The factory has been modernised to feature world‑class manufacturing capabilities and top‑tier tools and equipment to produce our outstanding products. With ongoing growth supported by Culligan, we are seeking talented individuals to sustain our progress.
Role Overview
The Head of Sales – Field Sales will oversee the daily operations of the direct Sales team, holding direct line management responsibility for three Regional Sales Managers and indirect accountability for the performance of 60 self‑employed sales demonstrators. You will collaborate closely with other management team members and key stakeholders, including Internal Sales and Marketing, to ensure seamless customer engagement and effective performance delivery, while continuously seeking opportunities to improve our processes.
Key Responsibilities
- Reporting directly to and collaborating with the Harvey Sales Director, the Harvey Head of Sales will be in charge of managing and overseeing the sales operations for retail (direct sales).
- Drive all the Sales aspects of increasing Annual Recurring Revenues (ARR), via new customers and existing customers, while controlling costs and ensuring above budget targets in Volume, Margin, and conversion rates.
- Deliver a world class customer journey so all our customers become advocates of the Harvey journey.
- Review the current strategy, develop and implement your plan to increase performance above market performance aligned with over delivery of the yearly budgets, whilst sharing with the MD and the Senior Team.
- Development of your Managers to ensure they are driving the right performance in commercial achievement, people and the customer arenas against the KPI dashboard.
- Work closely with other departments, especially focused on the Marketing team and the Field Operations Team to ensure alignment and teamwork to deliver the key KPI’s.
- Work closely with key stakeholders in the business to ensure we are compliant with particular focus on the Financial Conduct Authority (FCA) requirements and Health and Safety.
- Manage the Sales Managers to ensure the right focus and direction on actions and the strategic pathway for how to work with the Field Sales Demonstrators.
- Liaise closely with the Inbound and Outbound Call Centre teams to ensure delivery against targets.
- Partner and build credibility with the Harvey and the UK Leadership team.
- Quickly build rapport, credibility and trust within the Sales department.
- Lead your team effectively, supporting Harvey’s goal to become an employer of choice, through the delivery of core people initiatives such as the meaningful management of the PPM cycle annually and eNPS action plans.
Qualifications
- Navigating intricate business units that span multiple channels and diverse sector business lines.
- Championing growth by crafting and steering innovative sales strategies.
- Bringing extensive expertise in both B2C field sales and internal office-based sales operations.
- Proven track record of driving recurring revenues and consistently achieving business targets.
- Leading with a data‑driven business systems approach to enhance focus, discipline, and deliver measurable results.
- Thriving independently in complex markets and organisational structures, with a strong background in change management.
- Embodying a hands‑on mentality by actively engaging in daily pragmatic tasks and inspiring teams through leading by example.
Benefits
- 25 Days Holiday + Bank Holidays
- Flexible Holiday Scheme (buy or sell up to 5 days of your annual leave)
- Substantial (up to 70%) employee discount on water softeners, 30% discount for friends and family
- Perks at Work retail/leisure/travel discounts and more
- Cycle to work programme
- Wellbeing programmes – Your wellbeing is important to us
- Free eye test plus contribution towards prescription glasses
- Enhanced maternity & paternity leave
- Free fruits daily and free coffee on Fridays
- Social events: Summer Family BBQ and Annual Awards + activities and fundraisers throughout the year
- Paid volunteering day
- Relaxed Dress Code
- Access to ongoing learning and development through our online learning platforms
Head of Sales - Field Sales in Woking employer: Harvey water softeners
At our Old Woking facility, we pride ourselves on being an excellent employer, offering a supportive Coaching Culture that prioritises employee development and well-being. With modern manufacturing capabilities and a commitment to innovation, we provide our team with substantial benefits, including flexible holiday options, generous discounts, and opportunities for ongoing learning. Join us to be part of a collaborative environment where your contributions are valued, and you can grow alongside a high-performing team dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Sales - Field Sales in Woking
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential colleagues or mentors. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their products, values, and recent news. This will not only help you answer questions but also show your genuine interest in the role and the company culture.
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell a product. Highlight your achievements, skills, and how you can contribute to the team. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and are keen to be part of our coaching culture.
We think you need these skills to ace Head of Sales - Field Sales in Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Sales role. Highlight your achievements in driving sales and managing teams, as these are key to what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can contribute to our Coaching Culture. Be genuine and let your personality come through.
Showcase Your Leadership Skills:Since this role involves managing a team, be sure to include examples of how you've successfully led others in the past. We want to see how you inspire and develop your team to achieve great results.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Harvey water softeners
✨Know Your Numbers
As the Head of Sales, you'll need to demonstrate a strong grasp of sales metrics. Brush up on your knowledge of Annual Recurring Revenues (ARR), conversion rates, and margin targets. Be ready to discuss how you've driven these numbers in previous roles.
✨Showcase Your Leadership Style
This role involves managing a team, so be prepared to talk about your leadership approach. Share specific examples of how you've developed your team members and driven performance. Highlight your hands-on mentality and how you inspire others by leading by example.
✨Collaboration is Key
You'll be working closely with various departments, so emphasise your experience in cross-functional collaboration. Discuss how you've partnered with marketing or operations teams in the past to achieve common goals and improve processes.
✨Build Rapport Quickly
Since building relationships is crucial, think about how you can establish trust and credibility from the get-go. Prepare anecdotes that illustrate your ability to connect with colleagues and stakeholders, especially in high-performing environments.
