At a Glance
- Tasks: Elevate online revenue by managing digital sales channels and optimising customer experience.
- Company: Join a leading age-inclusive jobs board focused on e-commerce innovation.
- Benefits: Enjoy 25 days holiday, flexible leave, and substantial employee discounts.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in e-commerce while collaborating with diverse teams.
- Qualifications: Proven e-commerce experience and strong analytical skills required.
The predicted salary is between 36000 - 60000 € per year.
We are on the hunt for a skilled Ecommerce Manager who is ready to elevate our online revenue by strategically managing our digital sales channels. Your role will encompass website optimisation, conversion enhancement, online merchandising management, customer experience improvement, and leading all digital trading activities. You will work closely with the Acquisition team and the CRM Manager, while also collaborating with IT, Operations, Sales, and Customer Experience teams to create a smooth and commercially driven online journey.
E-commerce Trading & Performance Strategy
- Own daily, weekly and monthly online trading performance, including revenue, conversion, AOV and traffic KPIs.
- Develop trading plans to achieve financial targets and lead targets.
- Lead online promotional planning, seasonal campaigns, and product launches.
- Monitor performance analytics and make data-led decisions to improve results.
Website Management
- Oversee onsite content, product listings, categorisation, navigation, and search optimisation.
- Partner with design teams to continuously improve user experience and checkout journey.
- Manage the product lifecycle online, ensuring accuracy in descriptions, imagery, pricing and stock availability.
- Brief and manage any required updates through internal teams or external agencies.
- Manage the Conversion rate optimisation testing plan to improve consumer usability.
Digital Marketing Collaboration
- Partner with our SEO agency to ensure recommendations are applied to our website to drive visibility.
- Support the development of customer acquisition and retention strategies.
- Ensure campaigns and landing pages are aligned and optimised for conversion.
Customer Experience
- Champion customer insight and feedback, using data to optimise the end-to-end online experience.
- Work with Customer Service to resolve issues and improve overall satisfaction.
- Share learnings, results, and opportunities to improve performance across the organization.
Technology & Improvement
- Support the roadmap for e-commerce platform enhancements.
- Ensure compliance with data protection, accessibility, and online retail standards.
Requirements
- You are a hands-on, analytical, commercial focused Ecommerce marketer.
- You move fast, think smart, and stay true to the brand.
- You combine commercial acumen with a data driven mindset.
- You love being hands-on, working with key marketing platforms.
- You thrive working in a team and with key cross-functional partners.
- You understand why and how your actions fit into a broader marketing and business strategy.
Key Experience:
- Proven experience in an Ecommerce role (in-house).
- Competent with Google Analytics, Sales Force, Shopify or equivalent.
- Strong commercial acumen.
- Data Driven Mindset.
- Excellent stakeholder management and planning skills.
- Comfortable working independently and owning execution end-to-end.
- Experience in fast-paced, entrepreneurial environments.
- Skilled in adapting brand frameworks to local needs without losing alignment.
Key Competencies:
- Creative & Brand-Savvy: Strong eye for design, tone, and visual storytelling.
- Execution-Led: Able to move from idea to implementation quickly, accurately and independently.
- Data-Informed: Uses metrics and feedback to continuously improve content and performance.
- Collaborative: Works well across functions to deliver integrated outcomes.
- Resourceful & Accountable: Owns projects end-to-end with speed and agility.
- Driven to Excellence: Obsessed with quality and brand alignment, without overcomplicating.
- Mission-Aligned: Motivated by meaningful work and making a positive impact.
Benefits
- 25 Days Holiday + Bank Holidays.
- Flexible Holiday Scheme (buy or sell up to 5 days of your annual leave).
- Substantial (up to 70%) employee discount on water softeners, 30% discount for friends and family.
- Perks at Work retail/leisure/travel discounts and more.
- Cycle to work program.
- Wellbeing programs - Your wellbeing is important to us.
- Free eye test plus contribution towards prescription glasses.
- Enhanced maternity & paternity leave.
- Free fruits daily and free coffee on Fridays.
- Social events: Summer Family BBQ and Annual Awards + activities and fundraisers throughout the year.
- Paid volunteering day.
- Relaxed Dress Code.
- Access to ongoing learning and development through our online learning platforms.
Ecommerce Manager in Woking employer: Harvey water softeners
Join a dynamic and inclusive team as an Ecommerce Manager, where your expertise will directly contribute to enhancing our online revenue and customer experience. With a strong focus on employee wellbeing, we offer generous benefits such as flexible holiday schemes, substantial discounts, and ongoing learning opportunities, all within a collaborative and innovative work culture. Located in the heart of the UK, you'll thrive in a fast-paced environment that values creativity and data-driven decision-making, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager in Woking
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space, attend industry events, and join relevant online communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a personal website or portfolio showcasing your e-commerce projects, analytics insights, and any successful campaigns you've led. This is a great way to demonstrate your hands-on experience and creativity.
✨Tip Number 3
Prepare for interviews by brushing up on your data-driven decision-making skills. Be ready to discuss how you've used analytics to improve performance in past roles. We love seeing candidates who can back up their claims with solid examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who align with our mission and values.
We think you need these skills to ace Ecommerce Manager in Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ecommerce Manager role. Highlight your relevant experience in digital sales channels, website optimisation, and any successful campaigns you've led. We want to see how you can elevate our online revenue!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your achievements in ecommerce and how you’ve used data to drive decisions. Let your personality shine through – we love a bit of flair!
Showcase Your Analytical Skills:Since this role is all about data-driven decisions, make sure to highlight your experience with tools like Google Analytics or Shopify. We want to know how you've used analytics to improve performance and achieve targets in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Harvey water softeners
✨Know Your Numbers
As an Ecommerce Manager, you'll need to be comfortable with KPIs like revenue, conversion rates, and AOV. Brush up on your analytics skills and be ready to discuss how you've used data to drive decisions in past roles. This shows you’re not just a creative thinker but also a data-driven strategist.
✨Showcase Your Collaboration Skills
This role involves working closely with various teams, so be prepared to share examples of how you've successfully collaborated in the past. Highlight specific projects where you partnered with IT, Sales, or Customer Experience teams to achieve a common goal. It’s all about demonstrating that you can work well across functions.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, like improving conversion rates or managing a product launch. Think through some scenarios beforehand and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Your Brand Savvy
Since the role requires a strong eye for design and brand alignment, come prepared with examples of how you've maintained brand integrity in your previous ecommerce roles. Discuss any creative campaigns you've led and how they aligned with the overall brand strategy. This will show your potential employer that you understand the importance of brand storytelling.
