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- Tasks: Install water softeners in customers' homes and provide excellent service.
- Company: Join the UK's number one water softener company, part of a global leader.
- Benefits: Earn £45,000 OTE, enjoy 25 days holiday, and receive ongoing training.
- Why this job: Be part of a growing team and make a real difference in customers' lives.
- Qualifications: Must be a qualified plumber with great customer service skills.
- Other info: Flexible working hours, including weekends, with opportunities for career progression.
The predicted salary is between 36000 - 54000 £ per year.
Harvey Water Softeners is the UK’s number one water softener company, which assembles, sells, installs and services water softeners primarily for home use. We are looking for plumbers to join our rapidly growing team of installers. This is a great career opportunity where you will play an important role in installing water softeners in our customers’ homes.
Are you a qualified or time served domestic plumber? Do you have excellent customer service skills? Are you technically minded, looking for a new challenging role? If this sounds like you, we would love you to join our fantastic team.
Salary: £45,000 per year OTE
Our customer sits at the heart of what we do, and we believe that by having the right people we can ensure all our customers experience world class customer service. At Harvey we offer an intensive training programme in our own academy, so you don’t need to be an expert in water softeners, you just need to love working with people, be able to demonstrate knowledge and plumbing experience, be technically minded and always be willing to go the extra mile to deliver for our customers.
As a Water Softener Installer, you will have a full UK driving licence, along with excellent customer service skills. You will have a plumbing qualification along with previous domestic plumbing experience.
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, phone, and iPad
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance‑related bonus package
Please note: This role requires some flexible working which will include weekends. If you are looking to join a forward‑thinking company, have previous on‑the‑job plumbing experience and a qualification to support this, then please apply with your CV and covering letter today, detailing why you think you’re the right person for the job!
About Harvey Water Softeners: Harvey Water Softeners is part of Culligan International – a global water treatment company providing solutions for homes, offices and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting business transformation. We continue to invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values.
At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a Coaching Culture underpinned by our shared Values. Our factory has undergone modernization to incorporate world class manufacturing and the best‑in‑class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.
Plumbing and Maintenance - Installer in Reading employer: Harvey water softeners
Contact Detail:
Harvey water softeners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Maintenance - Installer in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harvey Water Softeners. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your technical skills! Be prepared to discuss your plumbing qualifications and any relevant experience. If you’ve tackled tricky installations or repairs, make sure to highlight those moments to demonstrate your expertise.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Plumbing and Maintenance - Installer in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing qualifications and experience. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your best bits!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Water Softener Installer role. Share your passion for customer service and any relevant experiences that make you stand out.
Show Off Your Customer Service Skills: Since our customers are at the heart of what we do, it’s crucial to demonstrate your excellent customer service skills in your application. Give examples of how you've gone the extra mile for customers in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity with Harvey Water Softeners!
How to prepare for a job interview at Harvey water softeners
✨Know Your Plumbing Basics
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your qualifications and any relevant experience you've had in domestic plumbing. This will show that you're technically minded and prepared for the role.
✨Showcase Your Customer Service Skills
Since customer service is at the heart of what Harvey Water Softeners does, think of examples from your past work where you went the extra mile for a customer. This will demonstrate your commitment to providing world-class service.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle specific installation challenges or customer interactions. Practising these scenarios can help you feel more confident and prepared.
✨Express Your Willingness to Learn
Harvey offers an intensive training programme, so make sure to express your eagerness to learn about water softeners and any new skills. Highlight your adaptability and willingness to grow within the company, as this aligns with their coaching culture.
