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- Tasks: Join our team to deliver top-notch plumbing services and customer care.
- Company: Culligan Harvey, a forward-thinking company with a family culture.
- Benefits: 25 days holiday, flexible working, tools, van, and ongoing training.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: NVQ Level 2 in plumbing and heating, excellent communication skills.
- Other info: Enjoy career progression in a supportive, high-performing team.
The predicted salary is between 30000 - 40000 £ per year.
Culligan Harvey Water Softeners are looking for a Service Engineer to join our growing team. Everyone at Culligan Harvey’s is responsible for delivering an amazing customer experience and living the company’s values: dare to care, do the right thing, keep it simple, yes I can, and make it fun.
You will be supporting the business by attending service calls in customer homes and dealer premises. You will perform field based assessments and convey any technical concerns back to the service manager.
Qualifications- Qualified or time‑served domestic plumber
- Excellent customer service skills
- Technically minded, looking for a new challenging role
As the Service Engineer, you will provide the best service to the customer onsite while successfully fixing water softeners. We don’t expect you to know about water softeners as we have an intensive training programme in our own academy where you will be trained by our experts to give you all the knowledge you need.
If you are hardworking, love working with people and want to deliver outstanding customer service, we would love you to join our team. We can offer career progression in a family culture, with your own tools and van provided.
Requirements- The ideal candidate will be qualified to NVQ Level 2 in plumbing and heating
- Previous plumbing knowledge, along with experience of replacing white goods
- Self‑motivated with strong attention to detail
- Excellent communication and interpersonal skills
- Adaptable approach to work, with the ability to work both solo or as part of a team
If you are looking to join a forward‑thinking company, and enjoy a varied role, then please apply with your CV and covering letter today, detailing why you think you’re the right person for the job!
Salary based on OTE Benefits- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, and phone
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance‑related bonus package
Plumbing and Maintenance Service Engineer in Potters Bar employer: Harvey water softeners
Contact Detail:
Harvey water softeners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Maintenance Service Engineer in Potters Bar
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they live their values like 'dare to care' and 'make it fun'. This will help you connect with them during your chat!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will show that you’re a perfect fit for their team.
✨Tip Number 3
Don’t be shy about asking questions during the interview. It shows you’re genuinely interested in the role and want to understand how you can contribute to their mission of delivering amazing customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining the Culligan Harvey team.
We think you need these skills to ace Plumbing and Maintenance Service Engineer in Potters Bar
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing qualifications and any relevant experience. We want to see how your skills align with the role, so don’t be shy about showcasing your customer service abilities too!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about joining our team at Culligan Harvey and how you embody our values. Keep it personal and engaging – we love a bit of personality!
Show Off Your Technical Mindset: In your application, mention any technical skills or experiences that make you a great fit for the Service Engineer role. Even if you’re not familiar with water softeners yet, let us know how your problem-solving skills can help!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Harvey water softeners
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Even though you’ll receive training on water softeners, having a solid understanding of plumbing fundamentals will show that you're technically minded and ready to tackle challenges.
✨Show Off Your Customer Service Skills
Since delivering an amazing customer experience is key for Culligan Harvey, prepare examples from your past work where you went above and beyond for customers. This will demonstrate that you embody their values of 'dare to care' and 'do the right thing'.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would handle common plumbing issues or customer interactions. This will help you showcase your problem-solving skills and adaptability.
✨Express Your Team Spirit
Culligan Harvey values teamwork, so be sure to highlight your ability to work both independently and as part of a team. Share experiences where you collaborated with others to achieve a goal, showing that you can fit into their family culture.