At a Glance
- Tasks: Provide top-notch service for water softeners in customer homes and dealer premises.
- Company: Join a forward-thinking team at Culligan Harvey Water Softeners.
- Benefits: Enjoy 25 days holiday, flexible working, and all tools provided.
- Other info: Be part of a fun, supportive culture with performance-related bonuses.
- Why this job: Make a real difference with excellent training and career progression opportunities.
- Qualifications: NVQ Level 2 in plumbing and heating preferred, with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Culligan Harvey Water Softeners are looking for a Service Engineer to join our growing team. Everyone at Culligan Harvey’s is responsible for delivering an amazing customer experience and living the company’s values: dare to care, do the right thing, keep it simple, yes I can, and make it fun.
You will be supporting the business by attending service calls in customer homes and dealer premises. You will perform field based assessments and convey any technical concerns back to the service manager.
Qualifications- Qualified or time‑served domestic plumber
- Excellent customer service skills
- Technically minded, looking for a new challenging role
As the Service Engineer, you will provide the best service to the customer onsite while successfully fixing water softeners. We don’t expect you to know about water softeners as we have an intensive training programme in our own academy where you will be trained by our experts to give you all the knowledge you need.
If you are hardworking, love working with people and want to deliver outstanding customer service, we would love you to join our team. We can offer career progression in a family culture, with your own tools and van provided.
Requirements- The ideal candidate will be qualified to NVQ Level 2 in plumbing and heating
- Previous plumbing knowledge, along with experience of replacing white goods
- Self‑motivated with strong attention to detail
- Excellent communication and interpersonal skills
- Adaptable approach to work, with the ability to work both solo or as part of a team
If you are looking to join a forward‑thinking company, and enjoy a varied role, then please apply with your CV and covering letter today, detailing why you think you’re the right person for the job!
Salary and Benefits- Salary based on OTE
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, and phone
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance‑related bonus package
Plumbing And Maintenance Service Engineer employer: Harvey water softeners
Harvey Water Softeners offers an exceptional opportunity for self-motivated individuals looking to thrive in a flexible and rewarding sales environment. With the ability to choose your own hours and area, alongside a lucrative earning potential of £50K–£95K, employees benefit from comprehensive training and ongoing development while representing a trusted brand in the water solutions industry. The supportive work culture fosters personal growth and success, making it an ideal employer for those seeking meaningful and impactful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Plumbing And Maintenance Service Engineer
✨Tip Number 1
Get to know the company culture! Before your interview, check out Culligan Harvey's values and think about how you can embody them. Show us that you’re not just a fit for the role, but also for the team!
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an amazing experience, be ready to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Be prepared to talk tech! Brush up on your plumbing knowledge and be ready to discuss any technical concerns you might encounter. We want to see that you’re technically minded and eager to learn more.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Culligan Harvey!
We think you need these skills to ace Plumbing And Maintenance Service Engineer
Some tips for your application 🫡
Show Your Personality:When writing your CV and cover letter, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for plumbing and how you connect with customers.
Tailor Your Application:Make sure to tailor your CV and cover letter to the job description. Highlight your relevant experience and skills that match what we’re looking for in a Service Engineer. This shows us you’ve done your homework!
Keep It Simple:We love straightforward communication! Keep your application clear and concise. Avoid jargon and make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harvey water softeners
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Even though you’ll receive training on water softeners, having a solid understanding of plumbing fundamentals will show that you're technically minded and ready to tackle challenges.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Highlight how you’ve handled difficult situations or gone the extra mile for customers, as this aligns with Culligan Harvey’s values of delivering an amazing customer experience.
✨Demonstrate Adaptability
Be ready to discuss how you can work both independently and as part of a team. Share specific instances where you adapted to different work environments or collaborated effectively with others, showcasing your flexible approach.
✨Embrace the Company Culture
Familiarise yourself with Culligan Harvey’s values: dare to care, do the right thing, keep it simple, yes I can, and make it fun. During the interview, express how these values resonate with you and how you embody them in your work ethic.
