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- Tasks: Join our team to install water softeners and provide top-notch customer service.
- Company: Harvey Water Softeners, the UK's leading water softener company.
- Benefits: Earn £45,000 OTE, enjoy 25 days holiday, and receive all necessary tools and training.
- Why this job: Be part of a growing company and make a real difference in customers' homes.
- Qualifications: Plumbing qualification, domestic experience, and excellent customer service skills required.
- Other info: Flexible working hours, ongoing training, and opportunities for career progression.
The predicted salary is between 36000 - 54000 £ per year.
Harvey Water Softeners is the UK’s number one water softener company, which assembles, sells, installs and services water softeners primarily for home use. We are looking for plumbers to join our rapidly growing team of installers. This is a great career opportunity where you will play an important role in installing water softeners in our customers’ homes.
Responsibilities
- Are you a qualified or time served domestic plumber?
- Do you have excellent customer service skills?
- Are you technically minded, looking for a new challenging role?
Salary and Benefits
Salary - £45,000 per year OTE. Our customer sits at the heart of what we do, and we believe that by having the right people we can ensure all our customers experience world class customer service. At Harvey we offer an intensive training programme in our own academy, so you don’t need to be an expert in water softeners, you just need to love working with people, be able to demonstrate knowledge and plumbing experience, be technically minded and always be willing to go the extra mile to deliver for our customers.
Requirements
- Full UK driving licence
- Plumbing qualification and previous domestic plumbing experience
- Excellent customer service skills
- Willingness to engage in our intensive training programme in the Harvey academy
Additional Details
Alongside a competitive salary, the successful candidate will receive:
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, phone, and iPad
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance-related bonus package
Please note: This role requires some flexible working which will include weekends. If you are looking to join a forward-thinking company, have previous on-the-job plumbing experience and a qualification to support this, then please apply with your CV and covering letter today, detailing why you think you’re the right person for the job!
Plumbing and Maintenance - Installer employer: Harvey water softeners
Contact Detail:
Harvey water softeners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Maintenance - Installer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harvey Water Softeners. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone the extra mile for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your technical skills! Be prepared to discuss your plumbing experience in detail. Highlight any specific projects or challenges you've tackled, as this will demonstrate your capability and readiness for the role.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, applying directly shows your enthusiasm for joining our team at Harvey Water Softeners. Don’t miss out on this opportunity!
We think you need these skills to ace Plumbing and Maintenance - Installer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing qualifications and any relevant experience. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your best bits!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about plumbing and customer service. We love hearing personal stories, so feel free to share why you want to join our team at Harvey Water Softeners.
Show Off Your Customer Service Skills: Since we put our customers at the heart of everything we do, it’s crucial to demonstrate your excellent customer service skills. Share examples from your past experiences where you went the extra mile for a customer.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our forward-thinking company!
How to prepare for a job interview at Harvey water softeners
✨Know Your Plumbing Stuff
Brush up on your plumbing knowledge before the interview. Be ready to discuss your previous experiences and how they relate to installing water softeners. Highlight any specific challenges you've faced and how you overcame them.
✨Show Off Your Customer Service Skills
Since customer service is key for this role, think of examples where you've gone above and beyond for a customer. Prepare to share stories that demonstrate your ability to communicate effectively and resolve issues, as this will show you're a great fit for Harvey Water Softeners.
✨Be Ready for Technical Questions
Expect some technical questions related to plumbing and water softeners. Familiarise yourself with common issues and solutions in the industry. This will not only show your technical mind but also your willingness to learn and adapt during the intensive training programme.
✨Emphasise Your Team Spirit
Harvey values teamwork, so be prepared to discuss how you work well with others. Share examples of successful collaborations in your past roles, and express your enthusiasm for being part of a high-performing team. This will help convey that you’re not just a skilled plumber, but also a great team player.
