At a Glance
- Tasks: Provide top-notch service by fixing water softeners in customer homes.
- Company: Join a leading water treatment company with a supportive family culture.
- Benefits: Enjoy 25 days holiday, flexible working, and all tools provided.
- Other info: Be part of a high-performing team with great career progression opportunities.
- Why this job: Get trained by experts and make a real difference in customer satisfaction.
- Qualifications: NVQ Level 2 in plumbing and heating preferred, with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Culligan Harvey Water Softeners are looking for a Service Engineer to join our growing team. Everyone at Culligan Harvey’s is responsible for delivering an amazing customer experience and living the company’s values: dare to care, do the right thing, keep it simple, yes I can, and make it fun.
You will be supporting the business by attending service calls in customer homes and dealer premises. You will perform field-based assessments and convey any technical concerns back to the service manager.
- Are you a qualified or time-served domestic plumber?
- Do you have excellent customer service skills?
- Are you technically minded, looking for a new challenging role?
If so, this could be the role for you! As the Service Engineer, you will be providing the best service to the customer onsite while successfully fixing water softeners. We don’t expect you to know about water softeners as we have an intensive training programme in our own academy where you will be trained up by our experts to give you all the knowledge you need.
If you are hardworking, love working with people, and want to deliver outstanding customer service, we would love you to join our team. We can offer career progression in a family culture, with your own tools and van provided.
The ideal candidate will be qualified to NVQ Level 2 in plumbing and heating, have previous plumbing knowledge, along with experience of replacing white goods. You will be self-motivated, have strong attention to detail, and will be technically minded. You will have excellent communication and interpersonal skills, and will have an adaptable approach to work, with the ability to work both solo or as part of a team.
If you are looking to join a forward-thinking company and enjoy a varied role, then please apply with your CV and covering letter today, detailing why you think you’re the right person for the job!
Salary based on OTE
Benefits:
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, and phone
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance-related bonus package
About Harvey Water Softeners: Harvey Water Softeners is part of Culligan International – a global water treatment company providing solutions for homes, offices, and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting business transformation. We continue to invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values.
At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values. Our factory has undergone modernization to incorporate world-class manufacturing and the best-in-class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.
Plumbing And Maintenance Service Engineer in Peterborough employer: Harvey water softeners
Harvey Water Softeners offers an exceptional opportunity for self-motivated individuals looking to thrive in a flexible and rewarding sales environment. With the ability to choose your own hours and area, alongside a lucrative earning potential of £50K–£95K, employees benefit from comprehensive training and ongoing development while representing a trusted brand in the water solutions industry. The supportive work culture fosters personal growth and success, making it an ideal employer for those seeking meaningful and impactful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Plumbing And Maintenance Service Engineer in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Culligan Harvey Water Softeners. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an amazing customer experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your commitment to service.
✨Tip Number 3
Show off your technical skills! Even if you’re not familiar with water softeners yet, highlight your plumbing experience and any relevant technical knowledge. Talk about how you’ve tackled challenges in the past and how you’re eager to learn more through their training programme.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you’re proactive and keen to be part of our exciting journey!
We think you need these skills to ace Plumbing And Maintenance Service Engineer in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your plumbing qualifications and customer service experience. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Service Engineer role. Share your passion for plumbing and how you embody our values like 'dare to care' and 'make it fun'.
Show Off Your Technical Skills:We love a technically minded candidate! In your application, mention any relevant experience you have with plumbing systems or white goods. Even if you’re new to water softeners, let us know how your skills can transfer.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Harvey water softeners
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Even though you’ll receive training on water softeners, having a solid understanding of domestic plumbing will show that you're technically minded and ready to tackle challenges.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Culligan Harvey values an amazing customer experience, so be ready to discuss how you’ve gone above and beyond for customers in previous roles.
✨Demonstrate Your Team Spirit
Think about times when you’ve worked well in a team or adapted to different working styles. Highlighting your ability to collaborate and communicate effectively will resonate with their family culture and team-oriented approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in joining their team and helps you understand if it’s the right fit for you. Ask about the training programme or career progression opportunities!
