At a Glance
- Tasks: Install water softeners in customers' homes and provide top-notch customer service.
- Company: Join the UK's leading water softener company with a supportive culture.
- Benefits: Enjoy 25 days holiday, flexible working, and all equipment provided.
- Why this job: Be part of a growing team and make a real difference in people's homes.
- Qualifications: Qualified plumber with excellent customer service skills and a full UK driving licence.
- Other info: Ongoing training and career progression opportunities in a dynamic environment.
The predicted salary is between 36000 - 54000 £ per year.
Harvey Water Softeners is the UK’s number one water softener company, which assembles, sells, installs and services water softeners primarily for home use. We are looking for plumbers to join our rapidly growing team of installers. This is a great career opportunity where you will play an important role in installing water softeners in our customers’ homes.
Requirements / Qualifications
- Are you a qualified or time served domestic plumber?
- Do you have excellent customer service skills?
- Are you technically minded, looking for a new challenging role?
- You will have a full UK driving licence, along with excellent customer service skills.
- You will have a plumbing qualification along with previous domestic plumbing experience.
Salary - £45,000 per year OTE
Responsibilities / Role
- Installing water softeners in customers’ homes and delivering world class customer service.
- You will undertake an intensive training programme in our own academy so you don’t need to be an expert in water softeners – you just need to love working with people, be able to demonstrate knowledge and plumbing experience, be technically minded and willing to go the extra mile to deliver for our customers.
Benefits
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, phone, and iPad
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance-related bonus package
Please note: This role requires some flexible working which will include weekends.
Harvey Water Softeners is part of Culligan International – a global water treatment company providing solutions for homes, offices and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting business transformation. We continue to invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values.
At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a Coaching Culture underpinned by our shared Values. Our factory has undergone modernization to incorporate world class manufacturing and the best-in-class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.
Plumbing and Maintenance - Installer in Kingston upon Thames employer: Harvey water softeners
Contact Detail:
Harvey water softeners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Maintenance - Installer in Kingston upon Thames
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harvey Water Softeners. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering world-class service, think of examples from your past experiences where you've gone the extra mile for a customer. Be ready to share these during your chat with them.
✨Tip Number 3
Show off your technical skills! Be prepared to discuss your plumbing qualifications and any relevant experience. If you’ve tackled tricky installations before, let them know how you handled those challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Harvey Water Softeners family!
We think you need these skills to ace Plumbing and Maintenance - Installer in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Plumbing Skills: Make sure to highlight your plumbing qualifications and any relevant experience in your application. We want to see how your skills can help us deliver top-notch service to our customers!
Customer Service is Key: Since we pride ourselves on excellent customer service, share examples of how you've gone the extra mile for customers in the past. This will show us that you’re a great fit for our team!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re looking for people who love working with others and can connect with our customers, so be genuine!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Harvey water softeners
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Be ready to discuss your qualifications and any relevant experience you have. This will show that you're technically minded and serious about the role.
✨Show Off Your Customer Service Skills
Since this role involves working directly with customers, think of examples where you've provided excellent service in the past. Prepare to share stories that highlight your ability to connect with people and solve their problems.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios related to installing water softeners. Practice explaining your thought process and how you would approach common plumbing challenges. This will demonstrate your problem-solving skills.
✨Emphasise Your Willingness to Learn
Harvey Water Softeners offers an intensive training programme, so express your eagerness to learn and grow within the company. Highlight any previous training experiences and how they helped you develop your skills.