At a Glance
- Tasks: Lead sales, conduct in-home demos, and drive business growth in the water treatment sector.
- Company: Join a dynamic team at North East Water Softeners in Hartlepool.
- Benefits: Enjoy 25 days holiday, discounts, wellbeing programs, and free coffee on Fridays.
- Other info: Access ongoing learning and development with a relaxed dress code and fun social events.
- Why this job: Make a real impact in a fast-paced environment while building strong relationships.
- Qualifications: Proven sales experience, strong negotiation skills, and a full UK driving licence.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an experienced Sales & Business Development Manager to lead front‑end sales activity and drive the growth strategy for North East Water Softeners in Hartlepool. The ideal candidate will bring proven experience within the water treatment industry, alongside a strong track record in direct in‑home selling and trade and commercial relationship building.
This position serves as the senior on‑site commercial lead, responsible for driving revenue, expanding market presence and ensuring a seamless customer journey from initial enquiry through to installation. The role blends in‑home sales, business development, commercial partnerships and team leadership within a small, fast‑paced operation.
Role Responsibilities- Lead front‑end sales — conduct in‑home demonstrations, manage the full sales cycle, deliver revenue and conversion targets.
- Maximise lead performance — convert PPC, internal and self‑generated leads while ensuring smooth handovers to installation and service teams.
- Drive business development — grow domestic, commercial and trade sectors; build strong relationships with plumbers, builders, merchants, and developers.
- Represent the business regionally — attend networking events, expand market presence and identify underperforming areas for targeted growth.
- Provide on‑site leadership — oversee local operations, and drive performance, development and workflow efficiency.
- Activate local marketing — execute PPC follow‑up, mail and leaflet drops, social activity and networking to drive high‑quality lead generation.
- Maintain reporting and compliance — deliver accurate forecasts, liaise with Head Office, and uphold H&S, GDPR, financial processes, and customer satisfaction standards.
- Proven track record in direct selling.
- Strong background in in‑home sales and closing deals face‑to‑face.
- Ability to self‑generate leads and build long‑term commercial relationships.
- Strong commercial acumen and negotiation skills.
- Experience working in a small, hands‑on operation.
- Full UK driving licence.
- Plumbing or trade network within the North East.
- Knowledge of water softeners, filtration, or water treatment (not essential).
- Experience working with developers, merchants or commercial buyers.
- 25 Days Holiday + Bank Holidays.
- Perks at Work retail/leisure/travel discounts and more.
- Cycle to work program.
- Wellbeing programs – Your wellbeing is important to us.
- Free eye test plus contribution towards prescription glasses.
- Enhanced maternity & paternity leave.
- Free fruits daily and free coffee on Fridays.
- Social events: Summer Family BBQ and Annual Awards + activities and fundraisers throughout the year.
- Paid volunteering day.
- Relaxed Dress Code.
- Access to ongoing learning and development through our online learning platforms.
Sales & Business Development Manager in Hartlepool employer: Harvey water softeners
At North East Water Softeners, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Hartlepool that fosters personal and professional growth. Our commitment to employee wellbeing is reflected in our generous benefits package, including 25 days of holiday, enhanced parental leave, and ongoing learning opportunities, all while promoting a relaxed and inclusive culture. Join us to make a meaningful impact in the water treatment industry, where your contributions are valued and celebrated through social events and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Business Development Manager in Hartlepool
✨Tip Number 1
Get out there and network! Attend local events, trade shows, or community gatherings where you can meet potential clients and partners. Building relationships face-to-face is key in sales, so don’t be shy!
✨Tip Number 2
Showcase your expertise! Offer free in-home demonstrations or workshops to highlight your knowledge of water treatment solutions. This not only builds trust but also gives you a chance to convert leads into customers.
✨Tip Number 3
Follow up on leads like a pro! Whether they come from PPC or your own efforts, make sure to reach out promptly and keep the conversation going. A personal touch can make all the difference in closing a deal.
✨Tip Number 4
Don’t forget to leverage our website! Apply through StudySmarter for the best opportunities and stay updated on new roles. We’re here to help you land that dream job in sales and business development!
We think you need these skills to ace Sales & Business Development Manager in Hartlepool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales & Business Development Manager role. Highlight your experience in direct selling and any relevant achievements in the water treatment industry. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your success in building commercial relationships and driving sales. We love a good story!
Showcase Your Skills:Don’t forget to highlight your negotiation skills and commercial acumen in your application. We’re looking for someone who can not only sell but also build long-term partnerships. Make sure we see that in your written application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Harvey water softeners
✨Know Your Stuff
Make sure you brush up on your knowledge of the water treatment industry. Familiarise yourself with water softeners and filtration systems, as well as any recent trends or innovations. This will show that you're not just interested in the role but also passionate about the field.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past experiences where you've successfully closed deals or built strong relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your direct selling prowess.
✨Demonstrate Leadership Qualities
Since this role involves overseeing local operations, be ready to talk about your leadership style. Share instances where you've led a team or project, focusing on how you motivated others and drove performance. This will help them see you as a potential leader within their small operation.
✨Engage with Their Vision
Research North East Water Softeners and understand their growth strategy. Be prepared to discuss how you can contribute to expanding their market presence and improving customer journeys. Showing that you align with their goals will make you a standout candidate.