At a Glance
- Tasks: Join our team as a Service Engineer, fixing water softeners and delivering top-notch customer service.
- Company: Be part of Culligan Harvey, a leading name in water treatment with a supportive culture.
- Benefits: Enjoy 25 days holiday, flexible working, and all tools provided for your role.
- Other info: Join a dynamic team with opportunities for growth and exciting challenges ahead.
- Why this job: Get trained by experts and make a real difference in customers' lives while advancing your career.
- Qualifications: NVQ Level 2 in plumbing and heating, with strong communication and technical skills.
The predicted salary is between 30000 - 40000 £ per year.
Culligan Harvey Water Softeners are looking for a Service Engineer to join our growing team. Everyone at Culligan Harvey’s is responsible for delivering an amazing customer experience and living the company’s values: dare to care, do the right thing, keep it simple, yes I can, and make it fun.
You will be supporting the business by attending service calls in customer homes and dealer premises. You will perform field-based assessments and convey any technical concerns back to the service manager.
- Are you a qualified or time-served domestic plumber?
- Do you have excellent customer service skills?
- Are you technically minded, looking for a new challenging role?
If so, this could be the role for you! As the Service Engineer, you will be providing the best service to the customer onsite while successfully fixing water softeners. We don’t expect you to know about water softeners as we have an intensive training programme in our own academy where you will be trained up by our experts to give you all the knowledge you need.
If you are hardworking, love working with people, and want to deliver outstanding customer service, we would love you to join our team. We can offer career progression in a family culture, with your own tools and van provided.
The ideal candidate will be qualified to NVQ Level 2 in plumbing and heating, have previous plumbing knowledge, along with experience of replacing white goods. You will be self-motivated, have strong attention to detail, and will be technically minded. You will have excellent communication and interpersonal skills, and will have an adaptable approach to work, with the ability to work both solo or as part of a team.
If you are looking to join a forward-thinking company and enjoy a varied role, then please apply with your CV and covering letter today, detailing why you think you’re the right person for the job!
Salary based on OTE
Benefits:
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, and phone
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance-related bonus package & upsell commission scheme
About Harvey Water Softeners: Harvey Water Softeners is part of Culligan International – a global water treatment company providing solutions for homes, offices, and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting business transformation. We continue to invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values.
At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values. Our factory has undergone modernization to incorporate world-class manufacturing and the best-in-class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.
Plumbing and Maintenance Service Engineer in Bedford employer: Harvey water softeners
Culligan Harvey Water Softeners is an exceptional employer, offering a supportive family culture where employees can thrive and progress in their careers. With comprehensive training programmes, flexible working arrangements, and a commitment to employee well-being, we ensure that our team members are equipped with the tools and skills they need to succeed. Join us in Old Woking, where you will be part of a high-performing team dedicated to delivering outstanding customer service while enjoying a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Plumbing and Maintenance Service Engineer in Bedford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Culligan Harvey Water Softeners. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an amazing customer experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your commitment to excellent service.
✨Tip Number 3
Show off your technical skills! Even if you’re not familiar with water softeners yet, highlight your plumbing experience and any relevant technical knowledge. Talk about how you’ve tackled challenges in the past and how you’re eager to learn more through their training programme.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Make sure your CV and covering letter are tailored to the job, highlighting why you’d be a great fit for the Service Engineer role.
We think you need these skills to ace Plumbing and Maintenance Service Engineer in Bedford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your plumbing qualifications and customer service experience. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Service Engineer role. Share your passion for customer service and any relevant experiences that make you stand out.
Show Off Your Technical Skills:Since we’re looking for someone technically minded, don’t forget to mention any specific plumbing skills or experiences you have. Even if you’re not familiar with water softeners yet, showing your willingness to learn is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Harvey water softeners
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Even though you’ll receive training on water softeners, having a solid understanding of domestic plumbing will show that you're technically minded and ready to tackle challenges.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Since this role is all about providing an amazing experience for customers, demonstrating your interpersonal skills will set you apart from other candidates.
✨Emphasise Your Adaptability
Be ready to discuss how you can work both independently and as part of a team. Highlight experiences where you've successfully adapted to different working environments or tackled unexpected issues, as this aligns with the company's values.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programmes, and career progression opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
