At a Glance
- Tasks: Provide top-notch service by fixing water softeners in customer homes.
- Company: Join a leading water treatment company with a supportive family culture.
- Benefits: Enjoy 25 days holiday, flexible working, and all tools provided.
- Other info: Be part of a high-performing team with great career progression opportunities.
- Why this job: Get trained by experts and make a real difference in customer satisfaction.
- Qualifications: NVQ Level 2 in plumbing and heating preferred, with strong customer service skills.
The predicted salary is between 37350 - 45650 £ per year.
Culligan Harvey Water Softeners are looking for a Service Engineer to join our growing team. Everyone at Culligan Harvey’s is responsible for delivering an amazing customer experience and living the company’s values: dare to care, do the right thing, keep it simple, yes I can, and make it fun.
You will be supporting the business by attending service calls in customer homes and dealer premises. You will perform field-based assessments and convey any technical concerns back to the service manager.
Are you a qualified or time-served domestic plumber? Do you have excellent customer service skills? Do you have experience servicing Water Softeners? Are you technically minded, looking for a new challenging role? If so, this could be the role for you!
As the Service Engineer, you will be providing the best service to the customer onsite while successfully fixing water softeners. We don’t expect you to know about water softeners as we have an intensive training programme in our own academy where you will be trained up by our experts to give you all the knowledge you need.
If you are hardworking, love working with people, and want to deliver outstanding customer service, we would love you to join our team. We can offer career progression in a family culture, with your own tools and van provided.
The ideal candidate will be:
- Qualified to NVQ Level 2 in plumbing and heating
- Have previous plumbing knowledge
- Experience of replacing white goods
- Self-motivated
- Have strong attention to detail
- Technically minded
- Excellent communication and interpersonal skills
- Adaptable with the ability to work both solo or as part of a team
Salary based on OTE.
Benefits:
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, and phone
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance-related bonus package & upsell commission scheme
About Harvey Water Softeners: Harvey Water Softeners is part of Culligan International – a global water treatment company providing solutions for homes, offices, and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting transformation. We continue to invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values.
At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values. Our factory has undergone modernization to incorporate world-class manufacturing and the best-in-class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.
Plumbing and Maintenance Service Engineer in London employer: Harvey Water Softeners Ltd
Culligan Harvey Water Softeners is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee growth and development. With comprehensive training programmes, flexible working arrangements, and a commitment to delivering outstanding customer service, employees are equipped with the tools and resources they need to succeed. Located in Old Woking, the company provides a modern working environment alongside opportunities for career progression within a high-performing team.
Contact Details:
Harvey Water Softeners Ltd Recruitment Team
