At a Glance
- Tasks: Provide top-notch service by fixing water softeners in customer homes.
- Company: Join a leading water treatment company with a supportive family culture.
- Benefits: Enjoy 25 days holiday, flexible working, and all tools provided.
- Other info: Be part of a high-performing team with great career progression opportunities.
- Why this job: Get trained by experts and make a real difference in customer satisfaction.
- Qualifications: NVQ Level 2 in plumbing and heating preferred, with strong customer service skills.
The predicted salary is between 37350 - 45650 £ per year.
Culligan Harvey Water Softeners are looking for a Service Engineer to join our growing team. Everyone at Culligan Harvey’s is responsible for delivering an amazing customer experience and living the company’s values: dare to care, do the right thing, keep it simple, yes I can, and make it fun.
You will be supporting the business by attending service calls in customer homes and dealer premises. You will perform field-based assessments and convey any technical concerns back to the service manager.
Are you a qualified or time-served domestic plumber? Do you have excellent customer service skills? Do you have experience servicing Water Softeners? Are you technically minded, looking for a new challenging role? If so, this could be the role for you!
As the Service Engineer, you will be providing the best service to the customer onsite while successfully fixing water softeners. We don’t expect you to know about water softeners as we have an intensive training programme in our own academy where you will be trained up by our experts to give you all the knowledge you need.
If you are hardworking, love working with people, and want to deliver outstanding customer service, we would love you to join our team. We can offer career progression in a family culture, with your own tools and van provided.
The ideal candidate will be:
- Qualified to NVQ Level 2 in plumbing and heating
- Have previous plumbing knowledge
- Experience of replacing white goods
- Self-motivated
- Have strong attention to detail
- Technically minded
- Excellent communication and interpersonal skills
- Adaptable with the ability to work both solo or as part of a team
Salary based on OTE.
Benefits:
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, and phone
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance-related bonus package & upsell commission scheme
About Harvey Water Softeners: Harvey Water Softeners is part of Culligan International – a global water treatment company providing solutions for homes, offices, and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting transformation. We continue to invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values.
At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values. Our factory has undergone modernization to incorporate world-class manufacturing and the best-in-class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.
Plumbing and Maintenance Service Engineer in London employer: Harvey Water Softeners Ltd
Culligan Harvey Water Softeners is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee growth and development. With comprehensive training programmes, flexible working arrangements, and a commitment to delivering outstanding customer service, employees are equipped with the tools and resources they need to succeed. Located in Old Woking, the company provides a modern working environment alongside opportunities for career progression within a high-performing team.
Contact Details:
Harvey Water Softeners Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Plumbing and Maintenance Service Engineer in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Plumbing and Maintenance Service Engineer in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Harvey Water Softeners Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Harvey Water Softeners Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Harvey Water Softeners Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Harvey Water Softeners Ltd.
