At a Glance
- Tasks: Lead sales, drive growth, and build relationships in the water treatment industry.
- Company: Join a dynamic team at North East Water Softeners in Hartlepool.
- Benefits: Enjoy 25 days holiday, discounts, wellbeing programs, and free coffee on Fridays.
- Other info: Access ongoing learning and enjoy social events throughout the year.
- Why this job: Make an impact in a fast-paced environment while developing your career.
- Qualifications: Proven sales experience and strong relationship-building skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an experienced Sales & Business Development Manager to lead front‑end sales activity and drive the growth strategy for North East Water Softeners in Hartlepool. The ideal candidate will bring proven experience within the water treatment industry, alongside a strong track record in direct in‑home selling and trade and commercial relationship building. This position serves as the senior on‑site commercial lead, responsible for driving revenue, expanding market presence and ensuring a seamless customer journey from initial enquiry through to installation. The role blends in‑home sales, business development, commercial partnerships and team leadership within a small, fast‑paced operation.
Role Responsibilities
- Lead front‑end sales — conduct in‑home demonstrations, manage the full sales cycle, deliver revenue and conversion targets.
- Maximise lead performance — convert PPC, internal and self‑generated leads while ensuring smooth handovers to installation and service teams.
- Drive business development — grow domestic, commercial and trade sectors; build strong relationships with plumbers, builders, merchants, and developers.
- Represent the business regionally — attend networking events, expand market presence and identify underperforming areas for targeted growth.
- Provide on‑site leadership — oversee local operations, and drive performance, development and workflow efficiency.
- Activate local marketing — execute PPC follow‑up, mail and leaflet drops, social activity and networking to drive high‑quality lead generation.
- Maintain reporting and compliance — deliver accurate forecasts, liaise with Head Office, and uphold H&S, GDPR, financial processes, and customer satisfaction standards.
Requirements
- Proven track record in direct selling.
- Strong background in in‑home sales and closing deals face‑to‑face.
- Ability to self‑generate leads and build long‑term commercial relationships.
- Strong commercial acumen and negotiation skills.
- Experience working in a small, hands‑on operation.
- Full UK driving licence.
Desirable Experience
- Plumbing or trade network within the North East.
- Knowledge of water softeners, filtration, or water treatment (not essential).
- Experience working with developers, merchants or commercial buyers.
Benefits
- 25 Days Holiday + Bank Holidays.
- Perks at Work retail/leisure/travel discounts and more.
- Cycle to work program.
- Wellbeing programs – Your wellbeing is important to us.
- Free eye test plus contribution towards prescription glasses.
- Enhanced maternity & paternity leave.
- Free fruits daily and free coffee on Fridays.
- Social events: Summer Family BBQ and Annual Awards + activities and fundraisers throughout the year.
- Paid volunteering day.
- Relaxed Dress Code.
- Access to ongoing learning and development through our online learning platforms.
Sales & Business Development Manager employer: Harvey Water Softeners Limited
North East Water Softeners is an exceptional employer, offering a dynamic work environment in Hartlepool where your contributions directly impact the growth of the business. With a strong focus on employee wellbeing, we provide generous holiday allowances, ongoing learning opportunities, and a relaxed dress code, fostering a culture that values both professional development and personal satisfaction. Join us to be part of a close-knit team that celebrates achievements through social events and encourages community involvement through paid volunteering days.
Contact Details:
Harvey Water Softeners Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Business Development Manager
✨Tip Number 1
Get to know the company inside out! Research North East Water Softeners, their products, and their market. This will help you tailor your approach during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend local events or trade shows related to water treatment and business development. Building relationships with industry professionals can open doors and give you a leg up in the hiring process.
✨Tip Number 3
Showcase your sales skills! Prepare to discuss specific examples of how you've successfully closed deals and built relationships in previous roles. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at StudySmarter and ready to take on the challenge!
We think you need these skills to ace Sales & Business Development Manager
Some tips for your application 🫡
Show Your Sales Skills:Make sure to highlight your proven track record in direct selling and in-home sales. We want to see how you've closed deals face-to-face, so share specific examples that showcase your success!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Demonstrate Relationship Building:Since building long-term commercial relationships is key, include any relevant experiences where you’ve successfully developed partnerships. Whether it’s with plumbers, builders, or merchants, we want to know how you’ve made those connections!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Harvey Water Softeners Limited
✨Know Your Product Inside Out
Make sure you have a solid understanding of water treatment products, especially water softeners. Familiarise yourself with their benefits and how they solve customer problems. This knowledge will help you confidently answer questions and demonstrate your expertise during the interview.
✨Showcase Your Sales Success
Prepare to discuss specific examples of your past sales achievements, particularly in in-home selling. Use metrics to highlight your success, such as conversion rates or revenue generated. This will show the interviewer that you have a proven track record and can deliver results.
✨Build Rapport with Interviewers
Since this role involves relationship building, practice establishing rapport during your interview. Be personable, listen actively, and engage with your interviewers. This will not only make you memorable but also demonstrate your ability to connect with potential clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Think about challenges you've faced in previous roles and how you overcame them. Prepare concise stories that showcase your ability to drive business development and lead teams effectively.
