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- Tasks: Join our team to install water softeners in customers' homes and provide top-notch service.
- Company: Harvey Water Softeners is the UK's leading water softener company, part of Culligan International.
- Benefits: Enjoy 25 days holiday, flexible working, and all equipment provided, including a company vehicle.
- Why this job: Be part of a high-performing team with ongoing training and opportunities for career growth.
- Qualifications: Must have plumbing qualifications, experience, and a full UK driving licence.
- Other info: Flexible working hours, including weekends, are required for this role.
The predicted salary is between 36000 - 54000 £ per year.
Harvey Water Softeners is the UK’s number one water softener company, which assembles, sells, installs and services water softeners primarily for home use. We are looking for plumbers to join our rapidly growing team of installers. This is a great career opportunity where you will play an important role in installing water softeners in our customers’ homes.
Key Requirements:
- Are you a qualified or time served domestic plumber?
- Do you have excellent customer service skills?
- Are you technically minded, looking for a challenging role?
If this sounds like you, we would love you to join our fantastic team.
Salary: £45,000 per year OTE
Our customer sits at the heart of what we do, and we believe that having the right people ensures all our customers experience world-class customer service. At Harvey, we offer an intensive training programme in our own academy, so you don’t need to be an expert in water softeners. You just need to love working with people, demonstrate plumbing knowledge and experience, be technically minded, and be willing to go the extra mile for our customers.
As a Water Softener Installer, you will need a full UK driving licence, a plumbing qualification, and previous domestic plumbing experience.
Alongside a competitive salary, the successful candidate will receive:
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, phone, and iPad
- Ongoing training programme
- Opportunities for progression and future career development
- Working as part of a high-performing, successful team
- Employee discounts and staff incentives
- Performance-related bonus package
Please note: This role requires some flexible working, including weekends.
If you have previous plumbing experience and a relevant qualification, and are eager to join a forward-thinking company, please apply with your CV and covering letter explaining why you are the right fit for this role.
About Harvey Water Softeners: Harvey Water Softeners is part of Culligan International, a global water treatment company. We are the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. We are currently undergoing an exciting transformation, investing heavily in our people and fostering a coaching culture based on shared values. Our factory in Old Woking features full production and R&D facilities alongside our head office. We continue to modernize with world-class manufacturing tools and equipment. As we grow with the support of Culligan, we seek talented individuals to help sustain our momentum.
Plumbing and Maintenance - Installer employer: Harvey Water Softeners Limited
Contact Detail:
Harvey Water Softeners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Maintenance - Installer
✨Tip Number 1
Familiarise yourself with the specific products and services offered by Harvey Water Softeners. Understanding their water softeners and how they benefit customers will help you demonstrate your enthusiasm and knowledge during any interviews.
✨Tip Number 2
Highlight your customer service skills in conversations with the hiring team. Since the role emphasises excellent customer service, be prepared to share examples of how you've gone above and beyond for clients in previous plumbing roles.
✨Tip Number 3
Network with current or former employees of Harvey Water Softeners if possible. They can provide insights into the company culture and what it takes to succeed as an installer, which can give you an edge in your application process.
✨Tip Number 4
Be ready to discuss your technical skills and problem-solving abilities. Prepare to explain how you've tackled challenges in past plumbing jobs, as this will show your capability to handle the technical aspects of the installation role.
We think you need these skills to ace Plumbing and Maintenance - Installer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing qualifications and relevant experience. Emphasise any customer service skills and technical knowledge that align with the role of a Water Softener Installer.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about plumbing and how your skills make you a great fit for Harvey Water Softeners. Mention your willingness to learn and adapt, especially regarding water softeners.
Showcase Customer Service Skills: Since customer service is crucial for this role, provide examples in your application of how you've successfully interacted with customers in previous positions. Highlight any specific instances where you went the extra mile.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Harvey Water Softeners Limited
✨Showcase Your Plumbing Skills
Make sure to highlight your plumbing qualifications and any relevant experience during the interview. Be prepared to discuss specific projects you've worked on, as this will demonstrate your technical knowledge and problem-solving abilities.
✨Emphasise Customer Service
Since customer satisfaction is key for Harvey Water Softeners, be ready to share examples of how you've provided excellent customer service in the past. This could include resolving issues, communicating effectively, or going the extra mile for clients.
✨Demonstrate Technical Mindset
Prepare to discuss your approach to technical challenges. You might be asked situational questions that require you to think critically about plumbing installations or maintenance. Show that you're not only skilled but also eager to learn and adapt.
✨Be Ready for Flexible Working Questions
As the role requires some flexible working, including weekends, be honest about your availability. Highlight your willingness to accommodate the needs of the job, which shows your commitment to being a team player.
