At a Glance
- Tasks: Provide top-notch service by fixing water softeners in customer homes.
- Company: Join Culligan Harvey, a forward-thinking company with a family culture.
- Benefits: Enjoy 25 days holiday, flexible working, and all tools provided.
- Other info: Career progression opportunities in a high-performing team.
- Why this job: Get trained by experts and make a real impact on customer satisfaction.
- Qualifications: NVQ Level 2 in plumbing and heating, with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Culligan Harvey Water Softeners are looking for a Service Engineer to join our growing team. Everyone at Culligan Harvey’s is responsible for delivering an amazing customer experience and living the company’s values: dare to care, do the right thing, keep it simple, yes I can, and make it fun.
You will be supporting the business by attending service calls in customer homes and dealer premises. You will perform field-based assessments and convey any technical concerns back to the service manager.
Key Questions and Qualifications- Are you a qualified or time-served domestic plumber?
- Do you have excellent customer service skills?
- Are you technically minded, looking for a new challenging role?
If so, this could be the role for you!
ResponsibilitiesAs the Service Engineer, you will be providing the best service to the customer onsite while successfully fixing water softeners. We don’t expect you to know about water softeners as we have an intensive training programme in our own academy where you will be trained up by our experts to give you all the knowledge you need.
If you are hardworking, love working with people, and want to deliver outstanding customer service, we would love you to join our team. We can offer career progression in a family culture, with your own tools and van provided.
QualificationsThe ideal candidate will be qualified to NVQ Level 2 in plumbing and heating, have previous plumbing knowledge, along with experience of replacing white goods. You will be self-motivated, have strong attention to detail, and will be technically minded.
You will have excellent communication and interpersonal skills, and will have an adaptable approach to work, with the ability to work both solo or as part of a team.
Salary & Benefits- Salary based on OTE
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, and phone
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance-related bonus package & upsell commission scheme
If you are looking to join a forward-thinking company, and enjoy a varied role, then please apply with your CV and covering letter today, detailing why you think you’re the right person for the job!
Plumbing and Maintenance Service Engineer in Bedford employer: Harvey Water Softeners Limited
Culligan Harvey Water Softeners is an exceptional employer that prioritises a supportive and family-oriented work culture, offering extensive training and career progression opportunities for its Service Engineers. With a focus on delivering outstanding customer service, employees benefit from flexible working arrangements, comprehensive tools and equipment, and a performance-related bonus scheme, making it an ideal place for those seeking meaningful and rewarding employment in the plumbing and maintenance sector.
Contact Details:
Harvey Water Softeners Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Plumbing and Maintenance Service Engineer in Bedford
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Plumbing and Maintenance Service Engineer in Bedford
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Harvey Water Softeners Limited's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Harvey Water Softeners Limited. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Harvey Water Softeners Limited
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Harvey Water Softeners Limited.
