At a Glance
- Tasks: Lead a dynamic team and manage daily store operations in a fast-paced environment.
- Company: Join the UK's largest pawnbroker with over 125 years of community-focused service.
- Benefits: Enjoy up to £4k bonus, 30 days holiday, and discounts on jewellery.
- Why this job: Be part of a supportive culture that values diversity and career growth.
- Qualifications: Experience in team management and customer service is essential; flexibility required.
- Other info: Asian language skills preferred but not mandatory; work includes Saturdays.
The predicted salary is between 30000 - 42000 £ per year.
ABOUT US - MORE THAN MEETS THE EYE
Pawnbroking may not be at the top of everyone's list for their next career move. But, perceptions can be deceiving and there's a lot more to us than meets the eye. We've been around for a long time (over 125 years) and have built a reputation as a community-based financial services provider. In fact, we are the largest pawnbroker in the UK. We're also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus. We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
ABOUT YOU
- Have managed and developed a team.
- Have excellent relationship building skills and experience in a customer-facing role.
- Enjoy working in a busy environment.
- Be flexible - Saturday working will be required.
- Ideally we are seeking an Asian speaker, due to the customer base of the store, however, this is not essential.
WHAT WE PROMISE YOU
We promise to invest in you, to help you advance your career and be part of a team that makes a difference to the communities we work in. Everyone who joins us benefits from:
- The opportunity to earn a quarterly performance-related bonus (up to £4k per annum).
- 30 days holiday (increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you and mentoring to make sure you continue to progress in your career.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
This is for our store in Macclesfield, working 37.5 hours per week including Saturdays.
WE CELEBRATE YOU!
We believe it's the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Store Manager in Macclesfield employer: HARVEY THOMPSON
Contact Detail:
HARVEY THOMPSON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Macclesfield
✨Tip Number 1
Familiarise yourself with the pawnbroking industry and the specific services offered by the company. Understanding the nuances of pawnbroking will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your experience in team management and customer service during networking opportunities. Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss how you would handle a busy retail environment. Think of examples from your past experiences where you successfully managed stress and maintained excellent customer service, as this is crucial for a Store Manager role.
✨Tip Number 4
If you speak any Asian languages, be sure to mention this in conversations or interviews. Given the customer base in Macclesfield, this skill could set you apart from other candidates and show your commitment to serving the community effectively.
We think you need these skills to ace Store Manager in Macclesfield
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand the company's history and values. Highlight your alignment with their community-focused approach and commitment to diversity in your application.
Tailor Your CV: Make sure your CV reflects your experience in managing teams and customer-facing roles. Use specific examples that demonstrate your relationship-building skills and ability to thrive in a busy environment.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention your flexibility regarding working hours and any relevant language skills, especially if you speak Asian languages.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at HARVEY THOMPSON
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to manage and develop a team. Prepare examples of how you've successfully led teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Emphasise Customer Relationship Building
This role requires excellent relationship-building skills. Be ready to discuss your experience in customer-facing roles, highlighting specific instances where you've gone above and beyond to meet customer needs and enhance their experience.
✨Demonstrate Flexibility and Adaptability
Working in a busy environment means being flexible. Share examples of how you've adapted to changing circumstances or handled unexpected challenges in previous roles, especially during peak times or busy periods.
✨Understand the Company’s Values
Familiarise yourself with the company's mission and values, particularly their commitment to community and diversity. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals.