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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Starting salary of £12.26 per hour, increasing after training, plus bonuses and generous holiday.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: No experience needed, just a passion for helping others and a willingness to learn.
- Other info: Enjoy a flexible schedule and opportunities for career progression in a dynamic team.
The predicted salary is between 23907 - 23907 £ per year.
Key Details
- Salary: Starting rate £12.26 per hour (£23,907 per annum), increasing to £12.92 once full training has been completed.
- Location: Perry Barr.
- Job Type: Full Time, 37.5 Hours per week.
- Flexibility: Full flexibility from Monday to Sunday is required.
- The opportunity to earn up to £2,000 extra each year in discretionary bonuses based on performance against key KPIs.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we would love to hear from you.
About H&T
At H&T, you will join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
About the Role
As a Store Colleague at H&T, you will be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You do not need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We will provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required.
What We Offer
At H&T, we are proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you will receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include:
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days to suit your lifestyle.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high-end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Ready to join a company that puts people first? Apply today and start your journey with H&T – where your contribution truly matters to us, our customers and our local communities.
Full Time Sales Assistant Perry Barr in Southport employer: Harvey & Thompson
Contact Detail:
Harvey & Thompson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Sales Assistant Perry Barr in Southport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show off your flexibility! The job requires full availability from Monday to Sunday, so be sure to highlight your willingness to work varied hours. This shows that you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with online processes, which is a bonus in today’s job market.
We think you need these skills to ace Full Time Sales Assistant Perry Barr in Southport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about delivering great service and making a difference in customers' lives.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Highlight any relevant skills or experiences that align with what we’re looking for, even if they’re from different fields.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion and qualifications are easy to understand. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harvey & Thompson
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leading pawnbroker. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will resonate well with the interviewers.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might have to demonstrate how you'd handle a customer interaction. Practice common scenarios, like dealing with a difficult customer or explaining a service, to show that you're ready for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training processes, or career progression. This shows that you're not just interested in the job, but also in how you can grow within the company.