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- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Starting at £12.75 per hour, with bonuses up to £2,000 based on performance.
- Other info: Flexible part-time role with full training and a supportive team environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: No experience needed, just a passion for helping others and a willingness to learn.
The predicted salary is between 12 - 13 £ per hour.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £12.75 per hour, increasing to £13.44 once full training has been completed.
Location: Basingstoke
Job Type: Part-time - 22.5 contracted hours - This will be 3 Full Days - 6 Months Fixed Term Contract.
Flexibility: Full flexibility from Monday to Sunday is required.
The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs.
About the Role: As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.
Key Responsibilities:
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively.
Part Time Sales Assistant - Basingstoke - 22.5 Hours - 6 Months FTC employer: Harvey & Thompson
Contact Detail:
Harvey & Thompson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Assistant - Basingstoke - 22.5 Hours - 6 Months FTC
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This way, you can show how your passion for helping people aligns perfectly with their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Part Time Sales Assistant - Basingstoke - 22.5 Hours - 6 Months FTC
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping people in your application. Share any experiences where you've gone the extra mile for a customer or made a difference in someone's day. This will help us understand why you're a great fit for our team!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with the role. Mention specific qualities like integrity and a willingness to learn, as these are key to succeeding at H&T.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. Authenticity goes a long way in showing us that you’re the right fit for our friendly team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at Harvey & Thompson
✨Show Your Passion for People
Make sure to express your genuine interest in helping others during the interview. Share examples of how you've provided great service in the past, even if it's not directly related to pawnbroking. This will show that you understand the importance of customer care.
✨Know the Company
Do a bit of homework on H&T before your interview. Familiarise yourself with their services and values. Being able to discuss what makes them a leading pawnbroker and retailer will demonstrate your enthusiasm and commitment to joining their team.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific customer situations. Think of scenarios where you had to think on your feet or resolve a conflict. Practising these responses will help you feel more confident and articulate during the interview.
✨Highlight Your Flexibility
Since the role requires full flexibility from Monday to Sunday, be ready to discuss your availability. Emphasise your willingness to adapt to different shifts and how you can contribute to the team’s success by being reliable and flexible.