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- Tasks: Deliver top-notch customer service and assist with financial products.
- Company: Join Harvey & Thompson, a trusted name in pawnbroking.
- Benefits: Enjoy 30 days holiday, private healthcare, and great staff discounts.
- Other info: Full training provided in a supportive environment.
- Why this job: Make a difference by helping people while gaining valuable experience.
- Qualifications: A passion for customer care and teamwork is essential.
The predicted salary is between 10 - 12 £ per hour.
Harvey & Thompson is seeking a Store Colleague in Newcastle upon Tyne. In this part-time position, you will deliver excellent customer service and assist with a variety of financial products. You'll receive full training, and enjoy exciting benefits including 30 days of holiday, private healthcare, and generous staff discounts.
This role requires a commitment to customer care and the ability to collaborate within a team environment. A genuine interest in helping people is essential.
Pawnbroking Customer Service Associate (Part-Time) in Newcastle upon Tyne employer: Harvey & Thompson
Contact Detail:
Harvey & Thompson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pawnbroking Customer Service Associate (Part-Time) in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harvey & Thompson. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your passion for helping people shines through. A positive attitude can set you apart from other candidates, so let them know how excited you are about the opportunity!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Pawnbroking Customer Service Associate (Part-Time) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help customers, as this role is all about delivering excellent service!
Be Genuine and Personable: Let your personality shine through in your application! We’re looking for someone with a genuine interest in helping people, so don’t be afraid to share why you’re passionate about customer care.
Tailor Your Application: Make sure to tailor your application to the specific role at Harvey & Thompson. Mention the financial products you’re familiar with and how you can contribute to the team environment we value so much.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out on that opportunity!
How to prepare for a job interview at Harvey & Thompson
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you would handle different customer scenarios, especially in a financial context. Think about examples from your past experiences where you went above and beyond for a customer.
✨Show Your Team Spirit
Since this role requires collaboration, be prepared to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped a colleague out. This will show that you can work well with others at Harvey & Thompson.
✨Express Your Passion for Helping People
Harvey & Thompson values a genuine interest in helping people. During the interview, convey your enthusiasm for customer care. You might want to share a story that highlights your commitment to making a positive impact on someone's day.
✨Research the Company and Its Products
Familiarise yourself with Harvey & Thompson and the financial products they offer. This knowledge will not only help you answer questions more effectively but also demonstrate your genuine interest in the role. Prepare some thoughtful questions to ask at the end of the interview to show you're engaged.