Customer Experience Store Colleague
Customer Experience Store Colleague

Customer Experience Store Colleague

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver outstanding customer service and assist with pawnbroking and retail sales.
  • Company: Leading pawnbroker and jewellery retailer in East Ham.
  • Benefits: Generous holidays, private healthcare, and full training provided.
  • Why this job: Join a passionate team and make a difference in customers' lives.
  • Qualifications: Genuine interest in people and a willingness to learn.
  • Other info: Flexible working hours from Monday to Sunday.

The predicted salary is between 24000 - 36000 £ per year.

A leading pawnbroker and jewellery retailer based in East Ham is seeking a passionate Store Colleague. In this role, you will provide exceptional customer service, assist with pawnbroking and retail sales, and maintain high store standards.

Ideal candidates will have a genuine interest in people, integrity, and a willingness to learn. Full training is provided, with the flexibility to work between Monday and Sunday. Additional perks include generous holidays and access to private healthcare.

Customer Experience Store Colleague employer: Harvey & Thompson

As a leading pawnbroker and jewellery retailer in East Ham, we pride ourselves on fostering a supportive and dynamic work environment where our Store Colleagues can thrive. With comprehensive training, generous holiday allowances, and access to private healthcare, we are committed to your personal and professional growth while ensuring you feel valued as part of our team. Join us to be part of a company that truly cares about its employees and their development.
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Contact Detail:

Harvey & Thompson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Store Colleague

✨Tip Number 1

Get to know the company! Research their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate – you’re genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different types of customers. Role-playing with a friend can help you feel more confident when it’s your turn to shine.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional. It shows you care about the role and are ready to represent the brand well.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the position. And remember, apply through our website for the best chance!

We think you need these skills to ace Customer Experience Store Colleague

Customer Service
Retail Sales
Pawnbroking Knowledge
Store Maintenance
Interpersonal Skills
Integrity
Willingness to Learn
Flexibility

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping people and creating a great experience for them.

Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to customer service or retail. We love seeing how your background can contribute to our team and the high standards we maintain.

Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for candidates who are authentic and have a genuine interest in learning and growing with us.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get to know you better!

How to prepare for a job interview at Harvey & Thompson

✨Know Your Stuff

Before the interview, make sure you understand the basics of pawnbroking and retail sales. Familiarise yourself with common terms and practices in the industry. This will not only show your genuine interest but also help you answer questions confidently.

✨Showcase Your People Skills

As a Customer Experience Store Colleague, your ability to connect with customers is key. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. This will demonstrate your integrity and passion for helping others.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the company culture, training opportunities, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can grow within the company.

✨Dress to Impress

First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity. Plus, it’ll boost your confidence as you walk into the room!

Customer Experience Store Colleague
Harvey & Thompson
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