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- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Leading UK pawnbroker with a focus on customer satisfaction.
- Benefits: Earn up to £2,000 in bonuses, plus 30 days holiday and private healthcare.
- Why this job: Join a dynamic team and grow your career while helping customers every day.
- Qualifications: No prior experience needed; just a passion for customer service.
- Other info: Full training provided with opportunities for progression and staff discounts.
The predicted salary is between 24000 - 36000 £ per year.
A leading pawnbroker in the UK is seeking a Store Colleague in Crawley. In this full-time role, you will deliver exceptional customer service, assisting customers with a variety of services, including pawnbroking and retail sales.
Full training will be provided, and you will have the chance to earn up to £2,000 extra annually in performance-based bonuses. Enjoy a comprehensive benefits package including 30 days of holiday, private healthcare, and staff discounts.
Customer-Focused Sales Associate — Training, Progression & Bonuses in Crawley employer: Harvey & Thompson
Contact Detail:
Harvey & Thompson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Focused Sales Associate — Training, Progression & Bonuses in Crawley
✨Tip Number 1
Get to know the company! Research the pawnbroking industry and understand what makes this leading pawnbroker tick. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories when you get the chance to chat with us!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining our team. Don’t miss out on the chance to earn those performance-based bonuses!
We think you need these skills to ace Customer-Focused Sales Associate — Training, Progression & Bonuses in Crawley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you’ve gone above and beyond for customers in the past, as this role is all about delivering exceptional service!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Enthusiastic About Learning: Since we provide full training, it’s important to show us that you’re eager to learn and grow. Mention any relevant training or development experiences you’ve had, and express your excitement about the opportunity to progress within our company.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at Harvey & Thompson
✨Know Your Stuff
Before the interview, make sure you understand the pawnbroking industry and the services offered. Familiarise yourself with common customer queries and how to handle them. This will show your potential employer that you're genuinely interested in the role and ready to provide exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Whether it’s resolving a complaint or providing tailored advice, these stories will highlight your ability to deliver outstanding customer service, which is crucial for this role.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A professional appearance not only boosts your confidence but also shows that you respect the opportunity and are serious about the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the training process, progression opportunities, or the team culture. This demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.
