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- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Starting salary of £12.26 per hour, increasing after training, plus bonuses and generous discounts.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: No experience needed, just a passion for helping others and a willingness to learn.
- Other info: Enjoy 30 days holiday, flexible hours, and clear career progression opportunities.
The predicted salary is between 12 - 12 £ per hour.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we’d love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £12.26 per hour, increasing to £12.92 once full training has been completed.
Location: Gillingham
Job Type: Part-time - 30 contracted hours - This will be 4 Full Days.
Flexibility: Full flexibility from Monday to Sunday is required.
The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs.
About the Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
What We Offer
At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include:
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high-end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to join a company that puts people first? Apply today and start your journey with H&T - where your contribution truly matters to us, our customers and our local communities.
Part Time Sales Assistant - Gillingham - 30 Hours in Bath employer: Harvey & Thompson
Contact Detail:
Harvey & Thompson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Assistant - Gillingham - 30 Hours in Bath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This way, you can show how your passion for helping people aligns perfectly with their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your flexibility! With the need for full availability from Monday to Sunday, be prepared to discuss your schedule openly. Highlighting your willingness to adapt will definitely work in your favour.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at H&T. Don’t miss out on this opportunity!
We think you need these skills to ace Part Time Sales Assistant - Gillingham - 30 Hours in Bath
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about delivering great service and making a difference in customers' lives.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Highlight any relevant experiences or skills that align with what we’re looking for, even if they’re from different fields.
Be Yourself: We value authenticity! Don’t be afraid to let your personality come through in your writing. Share your unique perspective and how it can contribute to our diverse team at H&T.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Harvey & Thompson
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leading pawnbroker. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Show Your Passion for People
Since this role is all about helping customers, be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to connect with people and understand their needs, as this is key to succeeding in the position.
✨Demonstrate Flexibility
With the requirement for full flexibility from Monday to Sunday, be ready to discuss your availability. Show that you're adaptable and willing to work different shifts, which will make you a more attractive candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.