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For Companies At a Glance
- Tasks: Help customers find the best home solutions and deliver top-notch service.
- Company: Join Harvey Norman, a leader in technology and entertainment retail.
- Benefits: Enjoy generous discounts, commission opportunities, and flexible working hours.
- Why this job: Be part of a supportive team that values your contributions and offers career growth.
- Qualifications: Customer-focused attitude, problem-solving skills, and a passion for sales are essential.
- Other info: Flexible hours include weekends and public holidays; perfect for students!
The predicted salary is between 24000 - 36000 £ per year.
Overview
Harvey Norman Atherton Technology & Entertainment Team is seeking a passionate, customer service focused Salesperson to join them in delivering Great Service, Always! to their customers. As a Salesperson, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.
Responsibilities
- Deliver excellent customer service and assist customers with life at home solutions
- Work as part of a team to achieve store sales targets and provide a positive shopping experience
- Assist customers while managing work tasks around their needs and priorities
- Provide exceptional customer-focused problem solving and resolve complaints to ensure happy customers
- Support and participate in store initiatives, promotions and flexible trading hours
What we require
- Ability to work in a customer focused, successful retail business
- Ability to service customers while managing tasks around their needs
- Willingness to go above and beyond to assist customers
- Experience in resolving customer complaints and making quick, accurate decisions
- Passion to exceed individual and store sales targets
- Flexibility across retail trading hours including weekends, public holidays and late night trades
What we offer
- Generous staff discounts
- Attractive commission-based structures
- Fantastic incentive-based promotions
- Strong career progression with a wide support network for professional development
- Environment where good performance is recognised and rewarded
- Flexible and positive work environment
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Salesperson employer: Harvey Norman
Contact Detail:
Harvey Norman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesperson
✨Tip Number 1
Familiarise yourself with the products and services offered by Harvey Norman. Understanding their life at home solutions will help you engage with customers more effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various customer interactions, especially when it comes to resolving complaints and providing tailored solutions.
✨Tip Number 3
Showcase your teamwork abilities during the interview. Be ready to discuss examples of how you've collaborated with others to achieve sales targets or improve customer experiences in previous roles.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours. Highlight any past experiences where you've adapted to changing schedules or taken on extra responsibilities to meet customer needs.
We think you need these skills to ace Salesperson
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Harvey Norman is looking for in a Salesperson. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in customer service and sales. Use specific examples that demonstrate your ability to meet customer needs and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of life at home solutions. Mention how your skills align with the company's values and goals.
Highlight Relevant Experience: In your application, emphasise any previous retail or customer service experience. Include examples of how you've successfully resolved customer complaints or contributed to team sales targets.
How to prepare for a job interview at Harvey Norman
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's focus on delivering great service.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've successfully resolved customer complaints or issues. Highlight your ability to think on your feet and make quick, accurate decisions, which is crucial for a Salesperson role.
✨Understand Life at Home Solutions
Familiarise yourself with the products and services related to life at home solutions that the company offers. Being knowledgeable will not only impress your interviewers but also show your genuine interest in helping customers find the best outcomes.
✨Emphasise Teamwork and Flexibility
Be ready to talk about your experience working in a team environment and how you can contribute to achieving store sales targets. Also, mention your willingness to work flexible hours, including weekends and holidays, as this is important for the role.
