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- Tasks: Assist customers and support operations in a dynamic retail environment.
- Company: Join Harvey Norman, a trusted Australian retail icon in home and lifestyle.
- Benefits: Attractive commission structure, incentives, and career progression opportunities.
- Other info: Flexible hours with recognition for good performance in a supportive environment.
- Why this job: Be part of a passionate team delivering exceptional customer service every day.
- Qualifications: Strong communication skills, attention to detail, and a positive attitude.
The predicted salary is between 10 - 13 ÂŁ per hour.
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Team is seeking a passionate, customer service focused Operations Clerk to join them in delivering Great Service, Always! to their customers.
To be successful you must:
- Have a passion for retail
- Be highly motivated and results driven person with outstanding customer service and communication skills
- Enjoy working in a team environment
What we require:
- Excellent communication skills in both verbal and written
- Must be motivated and have a great eye for detail
- Able to work with minimal supervision
- Be organised and efficient
- Efficient cash handling and POS experience is desirable
- Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Enthusiasm and willingness to learn with a “can do” attitude
- Flexibility across retail trading hours including weekends, public holidays and late night trades
What we offer:
- Attractive commission based structures
- Fantastic incentive based promotions
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment
If this role exhilarates your passion for a new opportunity then please submit your application for consideration. Please note that only people with the right to work in Australia should apply for this position.
Operations & Customer Service Assistant in Plymouth employer: Harvey Norman
Contact Detail:
Harvey Norman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Customer Service Assistant in Plymouth
✨Tip Number 1
Get to know the company! Research Harvey Norman and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company and might even give you a heads-up about the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Harvey Norman family. Don’t miss out on this opportunity!
We think you need these skills to ace Operations & Customer Service Assistant in Plymouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing great service to customers.
Be Clear and Concise: Make sure your written application is easy to read. Use clear language and get straight to the point. We appreciate applicants who can communicate effectively, so show us your excellent communication skills right from the start!
Highlight Relevant Experience: If you've got experience in customer service or cash handling, make sure to mention it! We love seeing how your past roles have prepared you for this position, so don’t hold back on those details.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harvey Norman
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled customer complaints or gone above and beyond for a customer. This will show your passion for retail and your ability to deliver great service.
✨Show Off Your Team Spirit
Since teamwork is key in this role, think of instances where you’ve successfully collaborated with others. Be prepared to discuss how you contribute to a positive team environment and how you handle conflicts when they arise.
✨Demonstrate Your Organisational Skills
Prepare to talk about how you stay organised and efficient in your work. You might want to mention any tools or methods you use to manage your tasks, especially in a busy retail setting. This will highlight your ability to work with minimal supervision.
✨Be Ready for Flexibility Questions
Since the job requires flexibility across various trading hours, be honest about your availability. Think of ways to express your willingness to adapt to different schedules, including weekends and public holidays, which shows your commitment to the role.