At a Glance
- Tasks: Help customers find the best tech solutions while providing exceptional service.
- Company: Join Harvey Norman, a trusted Australian retail icon in home and lifestyle.
- Benefits: Enjoy generous discounts, performance incentives, and career progression opportunities.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Combine your passion for technology with a rewarding retail experience.
- Qualifications: Customer service skills and a love for tech are essential.
The predicted salary is between 25000 - 30000 £ per year.
Full Time Position Guaranteed base earnings + attractive commission. Paths for career progression with a trusted national brand.
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Devonport Technology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to their customers.
As a Technician/Salesperson, you have an understanding of PC’s, software and related peripherals along with an understanding of life at home solutions and a desire to find the best outcome for our customers.
To be successful you must:
- Have a passion for retail
- Be highly motivated and results driven person with outstanding customer service and communication skills
- Enjoy working in a team environment
What we require:
- Experience in (or ability to work in) a customer focused, successful retail business
- A high level of Technology and Entertainment product knowledge to support customer queries
- Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
- Knowledge of Apple products is highly desirable
- Ability to service your customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Passion to exceed individual and store sales targets
- Flexibility across retail trading hours including weekends, public holidays and late night trades
What we offer:
- Generous staff discounts
- Fantastic incentive based promotions
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment
If this role exhilarates your passion for a new opportunity then please submit your application for consideration. If you're keen to express your interest in working for a Harvey Norman Franchise, let us know.
Computer Salesperson in Plymouth employer: Harvey Norman
Harvey Norman is an exceptional employer, offering a dynamic work environment in Devonport where employees are encouraged to thrive and grow. With guaranteed base earnings, attractive commission structures, and generous staff discounts, we prioritise our team's success and well-being. Our commitment to career progression and professional development ensures that every team member has the opportunity to excel while delivering outstanding customer service in a supportive and flexible atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Computer Salesperson in Plymouth
✨Tip Number 1
Get to know the company inside out! Research Harvey Norman's values, products, and recent news. This way, when you walk in for an interview, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your customer service skills! Role-play common retail scenarios with a friend or family member. This will help you feel more confident when discussing how you'd handle customer queries and complaints during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Harvey Norman team and ready to deliver that great service they’re known for!
We think you need these skills to ace Computer Salesperson in Plymouth
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your passion for retail and technology in your application. We want to see that you’re genuinely excited about helping customers find the best solutions for their needs!
Tailor Your CV:Don’t just send out the same CV for every job! Tailor it to reflect your experience in customer service and your knowledge of technology products. We love seeing how your skills match what we’re looking for.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express why you’d be a great fit for our team without rambling on.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light!
How to prepare for a job interview at Harvey Norman
✨Know Your Tech
Brush up on your knowledge of PCs, software, and peripherals. Be ready to discuss specific products and how they can solve customer problems. This will show that you’re not just a salesperson but a tech-savvy expert who can genuinely help customers.
✨Customer Service is Key
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to resolve issues or enhance a customer's experience. This will demonstrate your commitment to 'Great Service, Always!'
✨Show Your Passion for Retail
Express your enthusiasm for working in retail and helping customers find the right solutions. Share why you love technology and how it can improve lives at home. A genuine passion can set you apart from other candidates.
✨Be Ready for Teamwork Questions
Since this role involves working in a team, be prepared to discuss your experiences collaborating with others. Highlight how you contribute to a positive team environment and how you handle conflicts or challenges within a team setting.
