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- Tasks: Maximise sales and profit by understanding customer needs and providing outstanding service.
- Company: Join Harvey Norman, a top-rated workplace with 289 stores worldwide, selling innovative products.
- Benefits: Enjoy a fun work environment, generous discounts, commissions, and best-in-class training.
- Why this job: Grow your retail career in a dynamic team, where colleagues become friends and achievements are celebrated.
- Qualifications: GCSEs required; 1-3 years in customer service or retail preferred, with strong communication skills.
- Other info: Full-time role with flexible hours, including evenings and weekends; six-month probation applies.
The predicted salary is between 28800 - 43200 £ per year.
Welcome to a different kind of sales role and a different kind of company.
Ranked as one of Irelands best workplaces, by Great Place to Work , Harvey Norman, is a high-profile, leading-edge retail brand with over 289 stores worldwide selling furniture, bedding, electrical and computer goods. With 18 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you.
ABOUT THE JOB:
This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-orientated environment.
Our sales professionals have a passion for our products, keep our customers at the heart of everything they do and have an entrepreneurial spirit. With best in class internal training programmes in areas such as sales, product knowledge and leadership, we support our employees throughout their journey of personnel development.
We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated.
YOUR JOB:
The role of Sales Person in Harvey Norman is to maximise sales and profit by meeting the needs of the customer. A successful salesperson has excellent product knowledge, provides outstanding customer service, creates a great shopping experience for the customer, and is above all else dedicated to the craft of selling. This role is crucial for making Harvey Norman a great place to shop.
YOUR PROFILE:
- You are competitive and results driven – Maximising sales and profitability by understanding each customers needs and utilising our best-in-class sales training.
- You can communicate with influence – You are a strong communicator, and have excellent listening and interpersonal skills.
- You are Optimistic and Resilient You have a positive attitude and outlook on life, work, and self and you have an optimistic view of the future and your own performance.
- You Set the Example you are supportive of the whole team, you strive to get things right and you are solution focused.
- You are Customer Obsessed You keep the customer at the heart of everything you do, going the extra mile to exceed expectations and impress while building a rapport and deep customer loyalty.
YOUR QUALIFICATION & EXPERIENCE:
- Experience & Qualifications – GCSEs or equivalent is required. You have 1- 3 years experience dealing face to face with the public in a customer service role, hospitality, tourism or retail role.
- Energetic, self-motivated & persistent You possess and radiate a high degree of energy, and can work towards goals without constant supervision
- Strong Sales Experience Ideally you will have a strong background in sales or customer facing roles, and a hunger to excel at sales, meet goals, achieve targets, through a proactive and dynamic sales or customer approach.
- Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred – but not essential.
WHY PEOPLE JOIN US:
- Were dynamic and growing!
- Fun, high energy work environment.
- Culture of developing and promoting from within the company.
- Our entrepreneurial spirit.
- Generous staff discount.
- Generous commission system.
- Best in class sales and product training.
Additional Information:
- This is a full time permanent contract subject to a six month probationary period.
- We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends and public holidays.
- The successful candidate will be required to attend a company induction day.
Skills:
Customer Care Customer Focus Sales Person
Sales Person - Computers Dept. employer: Harvey Norman Trading Limited
Contact Detail:
Harvey Norman Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Person - Computers Dept.
✨Tip Number 1
Familiarise yourself with Harvey Norman's product range, especially in the computers department. Understanding the features and benefits of the products will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about technology and sales techniques. Being able to articulate your thoughts clearly and confidently will make a strong impression during any interviews.
✨Tip Number 3
Showcase your customer service experience by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your customer-obsessed mindset, which is crucial for this position.
✨Tip Number 4
Research the company culture at Harvey Norman and be ready to discuss how your values align with theirs. Demonstrating that you fit into their dynamic and fun work environment can set you apart from other candidates.
We think you need these skills to ace Sales Person - Computers Dept.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any roles where you demonstrated strong communication skills and a customer-focused approach, as these are key for the Sales Person role at Harvey Norman.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of customer needs. Mention specific examples from your past experiences that demonstrate your ability to exceed customer expectations and drive sales.
Showcase Product Knowledge: If you have experience or knowledge in the categories sold by Harvey Norman, such as technology or furniture, make sure to mention this in your application. This will show that you are prepared to engage with customers effectively.
Highlight Team Spirit: Since the role requires a team-oriented mindset, include examples of how you've worked collaboratively in previous positions. This could be through team projects or supporting colleagues in achieving sales targets.
How to prepare for a job interview at Harvey Norman Trading Limited
✨Show Your Passion for Products
Make sure to express your enthusiasm for the products sold at Harvey Norman. Research their range, especially in computers, and be ready to discuss what excites you about them. This will demonstrate your genuine interest and help you connect with the interviewers.
✨Demonstrate Customer-Centric Thinking
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to understand customer needs and create a positive shopping experience, as this aligns perfectly with the company's focus on customer obsession.
✨Communicate Effectively
Practice your communication skills before the interview. Be clear and concise in your responses, and remember to listen actively. This will showcase your strong interpersonal skills, which are crucial for a sales role.
✨Exhibit a Positive Attitude
Harvey Norman values optimism and resilience. During the interview, maintain a positive outlook and share instances where you've overcome challenges. This will reflect your ability to thrive in a dynamic retail environment.
