Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in delivering exceptional luxury customer experiences on the shop floor.
- Company: Join Harvey Nichols, a renowned luxury department store known for its inclusivity and diverse culture.
- Benefits: Enjoy up to 40% off fashion and hospitality, plus a clothing allowance and various employee perks.
- Why this job: Be part of a vibrant team that values diversity and offers opportunities for personal and professional growth.
- Qualifications: Previous experience in luxury retail management and strong communication skills are essential.
- Other info: Access charity days, learning opportunities, and join groups focused on Wellbeing and Sustainability.
The predicted salary is between 28800 - 42000 £ per year.
As a Team Manager, you will be the customer face of your area with a visible presence on the shop floor, leading your teams to deliver excellence. Your responsibilities include:
- Supporting the team to achieve or surpass financial targets and KPIs
- Maintaining excellent product knowledge, staying aware of competitors, and keeping up with fashion trends and styling
- Developing relationships with brands and buyers to enhance product knowledge
- Ensuring the team maintains exceptional product knowledge, competition awareness, and stays up-to-date with fashion trends and styling
- Leading and monitoring the execution of clientelling activities in line with store priorities and coaching the team accordingly
- Managing and developing relationships with Concessions, Brand Partners, and Area Managers to drive performance and support growth
- Leading and coaching the team to deliver an exceptional client experience
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail, and seek something uniquely different.
Key questions for candidates:
- Do you have previous experience in luxury retail management?
- Do you have previous clientelling experience?
- Can you demonstrate delivery of key sales and KPI targets, both personally and through your team?
- Do you have good business acumen with a drive for results?
- Can you manage complexity, be flexible, and adapt to various situations?
- Are you a great communicator capable of building strong relationships with your team, peers, and management?
Harvey Nichols, a luxury department store, is seeking a new Team Manager for its thriving Womenswear department on the Second Floor. Your mission is to provide a world-class luxury customer experience, inspiring your team to deliver exceptional service and fostering a customer-first, clienteling-led environment to meet your team\’s targets.
Our culture is based on inclusivity; we embrace diversity. Harvey Nichols welcomes everyone. We are committed to your career development and offer various benefits, including:
- Up to 40% off fashion
- Up to 40% off hospitality, food markets, and hampers
- 30% off beauty, perfumery, wine, and spirits
- Clothing allowance
You will also have access to charity days, season ticket/bike loans, learning and development opportunities, Employee Assistance Program (Retail Trust), recognition schemes, and the chance to join employee groups focused on Wellbeing, Diversity & Inclusion, and Sustainability. These are just some reasons why people join and stay with us.
#J-18808-Ljbffr
Team Manager - Womenswear employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Womenswear
✨Tip Number 1
Familiarise yourself with the latest fashion trends and luxury retail standards. Being knowledgeable about current styles and competitors will not only help you in interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network within the luxury retail industry. Attend events or connect with professionals on platforms like LinkedIn to build relationships that could give you insights into the company culture and expectations at Harvey Nichols.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, especially how you've led teams to achieve sales targets. Use specific examples that highlight your ability to coach and develop team members effectively.
✨Tip Number 4
Showcase your communication skills during any interactions with the hiring team. Being able to articulate your thoughts clearly and build rapport will reflect your capability to manage relationships with both your team and clients.
We think you need these skills to ace Team Manager - Womenswear
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail management and clientelling. Use specific examples to demonstrate how you've achieved sales targets and KPIs in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury retail and your understanding of the importance of customer experience. Mention how you can inspire and lead a team to deliver exceptional service.
Showcase Your Knowledge: Demonstrate your awareness of current fashion trends and competitors in your application. This shows that you are proactive and knowledgeable, which is crucial for the Team Manager role.
Prepare for Key Questions: Anticipate questions related to your experience in managing teams, achieving sales targets, and building relationships. Prepare concise examples that showcase your skills and adaptability in various situations.
How to prepare for a job interview at Harvey Nichols
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share specific examples of what excites you about the industry and how you keep up with fashion trends. This will demonstrate your genuine interest in the role and the brand.
✨Highlight Your Leadership Experience
Prepare to discuss your previous experience in managing teams, especially in a retail environment. Be ready to provide examples of how you've successfully led a team to achieve sales targets and KPIs, showcasing your ability to inspire and motivate others.
✨Demonstrate Strong Communication Skills
As a Team Manager, effective communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've built relationships with team members, clients, and management in the past, as this will be crucial for the role.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as managing a difficult customer or coaching a team member. Think through your responses and use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
