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- Tasks: Build client relationships and provide exceptional personal shopping experiences in luxury fashion.
- Company: Join the iconic luxury department store, Harvey Nichols, in Leeds.
- Benefits: Enjoy up to 40% off fashion, hospitality, and beauty, plus a competitive commission scheme.
- Why this job: Be a brand ambassador and make a real impact in the luxury retail world.
- Qualifications: Experience in luxury retail styling and a passion for fashion is essential.
- Other info: Flexible hours required; weekends and evenings are part of the role.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Do you keep up to date with luxury fashion?
Do you love being an ambassador for luxury brands?
Do you have experience working as a personal shopper or stylist?
If so then we would like to get to know you!
Luxury department store, Harvey Nichols are looking for a Stylist to join the thriving Personal Shopping department in Leeds. We like to deliver the best personal shopping experience in the luxury market, both in-store and digitally.
As Stylist, your role will be to build and expand the customer base through exceptional customer service and fashion knowledge. Focusing on inbound and outbound sales and maximise opportunities to achieve sales targets using all available channels of retailing, making sure that Harvey Nichols is the “go-to” destination for fashion. You will offer your customers an exceptional and unique service, fostering a customer-first, clientelling-led environment to achieve your budget and targets.
About the role…
Work with autonomy and take an entrepreneurial approach to overseeing your private client books. We encourage a holistic relationship between shopper and client, with a personalised approach, ensuring that the service our clients receive is completely tailored to their needs.
Through incredible service and engagement with your clients, you will exceed your personal sales targets as well as the company’s sales targets and client retention KPIs.
What you will be doing…
- Build Harvey Nichols Personal Shopping client base by establishing and nourishing existing client relationships, re-engaging with former or lapsed clients and introducing new potential clients to our Personal Shopping service. Ability to focus on both your local and global clients and meet their unique needs.
- Organize and host regular engagement activities, including but not limited to private shopping appointments, store visits, brand events, meals etc.
- Provide expert advice to assist clients across all product categories and sales channels, working with your retail and DC teams where necessary to provide a seamless shopping experience. Ensure that any new CRM or Loyalty activations are communicated with your clients.
- Maximise both your own sales, as well as your clients’ overall sales and engagement with Harvey Nichols, with a focus on protecting margin and growing year on year.
- Manage and maintain client data base and files, ensuring that client data is handled in a compliant way and on Harvey Nichols own systems.
- Host appointments with prospect clients who enquire on the personal shopping service for acquisition purposes. Ensure correct follow up with these clients is actioned.
- Support Press and Marketing from Head Office with up-and-coming projects, providing feedback on current campaigns with regards to client preferences.
- Represent Personal Shopping at any external events. This includes guest speaking, selling at pop-up events and clientelling. Fulfilling the role of a Brand Ambassador for Harvey Nichols.
- Manage stock movement efficiently, ensuring that it is returned to the shop floor as soon as possible to maximise sales and maintain good housekeeping of the department.
- Celebrate fabulousness wherever you see it, supporting and mentoring team members
- Flexibility is a must; customer service can’t wait during weekends and evenings!
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.
- Do you have extensive previous experience of luxury retail styling with an existing client list
- Have you got previous clientelling experience?
- Are you able to demonstrate delivery of key sales and KPI targets?
- Are you great at developing relationships?
If this sounds like you, we want to hear from you!
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
- Up to 40% off fashion
- Up to 40% off hospitality
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
- Competitive commission scheme
Where do I sign?
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.
#J-18808-Ljbffr
Stylist employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stylist
✨Tip Number 1
Network like a pro! Attend fashion events, pop-ups, and any gatherings where you can meet potential clients or industry insiders. The more connections we make, the better our chances of landing that dream stylist role.
✨Tip Number 2
Show off your style! Create a stunning portfolio showcasing your best work as a stylist. Include before-and-after shots, client testimonials, and any unique projects you've worked on. This will help us stand out when applying through our website.
✨Tip Number 3
Be proactive! Reach out to potential clients directly, even if they haven't expressed interest yet. A personalised message about how we can enhance their shopping experience could lead to new opportunities.
✨Tip Number 4
Stay updated with trends! Follow luxury fashion blogs, influencers, and brands on social media. Being knowledgeable about the latest styles and collections will impress clients and show that we're passionate about the industry.
We think you need these skills to ace Stylist
Some tips for your application 🫡
Show Your Passion for Fashion: Make sure to highlight your love for luxury fashion in your application. We want to see how you keep up with trends and brands, so share any relevant experiences or insights that showcase your passion!
Tailor Your Application: Just like styling a client, tailor your application to fit the role. Use keywords from the job description and demonstrate how your skills align with what we’re looking for at Harvey Nichols.
Share Your Clientelling Success: If you've got experience in clientelling, don’t hold back! Share specific examples of how you've built relationships and exceeded sales targets. We love seeing numbers and success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. So, hit that 'apply' button and let’s get started!
How to prepare for a job interview at Harvey Nichols
✨Know Your Fashion
Stay updated on the latest luxury fashion trends and brands. Research Harvey Nichols' offerings and be ready to discuss how you can enhance their personal shopping experience with your unique style insights.
✨Showcase Your Clientelling Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your ability to tailor services to meet individual client needs, as this is crucial for the Stylist role.
✨Demonstrate Sales Savvy
Be ready to discuss your previous sales achievements and how you met or exceeded targets. Think of specific strategies you used to engage clients and drive sales, as this will show your entrepreneurial spirit.
✨Engagement Activities Ideas
Come up with creative ideas for client engagement activities, such as private shopping events or brand collaborations. This shows your proactive approach and willingness to go above and beyond for clients.