At a Glance
- Tasks: Manage stock efficiently and support the Beauty Department with accurate reporting.
- Company: Join the inclusive team at luxury department store Harvey Nichols in Leeds.
- Benefits: Enjoy up to 40% off fashion, beauty, and hospitality, plus a clothing allowance.
- Other info: Great career development opportunities and a supportive workplace culture.
- Why this job: Be part of a dynamic environment where your contributions truly matter.
- Qualifications: Proficient in Excel, data management, and passionate about luxury retail.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Are you a master of multi-tasking? Are you a great team player? Are you devoted to customers? If yes, we may have the role for you.
Luxury department store, Harvey Nichols, is searching for a Stock Administrator to join its thriving Beauty Department in Leeds. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the Stock Administrator, you will work 37.5 a week in our Leeds store.
How we reward your hard work
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
- Up to 40% off fashion
- Up to 40% off hospitality
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role
As the Stock Administrator you will provide alongside the Retail Analyst accurate financial and sales reports ensuring optimal operational efficiency while completing ad-hoc operational and support functions for the management team.
- Provide efficient, accurate, day-to day stock support to the shop floor teams.
- Prompt and maintain stock control; use related system support to prompt retail statistics and other stock data function including transfers and write offs.
- Maintain and develop a library of relevant files and reports and archiving those that are no longer in use.
- Act as liaison between departments providing quick and effective turnaround of operational tasks, including stock adjustments.
- Provide outstanding customer service post sale, processing customer repairs and liaising between manufacturer, repair centre and customer e.g., RGAs.
- Provide outstanding internal customer service processing location to location transfers e.g., IBTs.
- Investigate all stock anomalies, and provide smart solutions in support of keeping accurate records e.g., Nil Picks
- Provide stock reports for department managers and highlight areas of concern or opportunities of improved stock management.
- Responsible for ad-hoc back of house maintenance and facilities requests.
- Process Mail order transactions
- Liaising with customers who wished to book Gift Experiences and redeem Reward benefits.
- Ad hoc administration tasks in line with the needs of the business.
- To maintain all computer software and hardware systems which support the operation: e.g. FnB Shop, Open Accounts, Merret, Board, Mission and PDQ.
- Process invoices working closely with management to ensure they are completed in a timely manner.
- To continuously monitor and audit the system to ensure procedures are followed correctly.
- Ensure all company paperwork is completed within specified deadlines.
- Assist in period end stock takes input and preparation of figures.
Is this you
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.
- PC literate
- High proficiency in Excel – advanced skills required include using formulas, V-Look up, H-Lookup, set up new dashboards and sheets.
- Experience working to targets and KPI standards.
- Experience in maintaining data bases and interpret data proving insights to business overviews
- Good level of mathematical ability
- Ability to work with cube based systems and multiple sources of data
- Administrative or business admin related background
If this sounds like you, we want to hear from you!
Where do I sign
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us?
Stock Administrator in Leeds employer: Harvey Nichols
At Harvey Nichols, we pride ourselves on being an inclusive and diverse employer, offering a vibrant work culture that values teamwork and customer devotion. As a Stock Administrator in our Leeds store, you'll enjoy fantastic benefits including generous discounts, career development opportunities, and access to various employee groups focused on wellbeing and sustainability, making it a truly rewarding place to grow your career in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Administrator in Leeds
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Harvey Nichols, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Harvey Nichols!
We think you need these skills to ace Stock Administrator in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Harvey Nichols, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Harvey Nichols and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Harvey Nichols that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Harvey Nichols
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
