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- Tasks: Lead the online trading team to maximise sales and drive performance on our luxury website.
- Company: Join Harvey Nichols, a luxury department store with a culture of inclusivity and diversity.
- Benefits: Enjoy up to 40% off fashion, hospitality, and beauty, plus a clothing allowance and charity days.
- Why this job: Be part of a dynamic team in luxury retail, making a real impact on online trading.
- Qualifications: Significant online trading experience and strong leadership skills in a fast-paced environment.
- Other info: Opportunities for career development and a supportive work culture await you.
The predicted salary is between 43200 - 72000 £ per year.
Do you love all things digital? Do you have significant Online Trading experience? Do you love all things luxury retail? If YES, we may have the role for you…
Luxury department store, Harvey Nichols, is searching for a Senior Online Trading Manager in our Head Office in London – Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as:
- Up to 40% off fashion
- Up to 40% off hospitality, foodmarket and hampers
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role…
As Senior Online Trading Manager you will be responsible for leading our trading team and drive online performance for our global website. We want an ambitious and energetic individual, who is accustomed to troubleshooting and problem solving, with excellent stakeholder management skills. The Senior Online Trading Manager will take ownership for the trading of the website and lead the eCommerce trading team. You will be accountable for driving the performance across all categories, devise the trading strategy and forecast / prioritise seasonal and weekly promotions and other activity as needed.
The roles and responsibilities in this Senior Online Trading Manager include:
- Lead the online trade team to continuously trade the site to maximize sales, sell through and profit
- Build and manage the online trading calendar, aligning with Brand, Merchandising and Digital Marketing teams around new launches, promotional activity, sales, calendar events etc
- Report on online trading performance at weekly Trading meetings, highlighting key opportunities to improve performance and driving cross-functional alignment and support for agreed actions
- Work closely with digital marketing to identify and action levers to drive performance
- Build relationships across buying and merchandising teams to ensure alignment on targets, key product launches, stock opportunities and optimise performance
- Ensure products are launched onsite in a timely and efficient manner, co-ordinating with studio teams on priorities and standards
- Support category traders in ensuring maximum product exposure across the website and marketing channels
- Collaborate with the wider ecommerce team to identify and prioritise site functionality development and UX opportunities to improve commercial trade results
- Work with digital marketing, finance and merchandising teams to build budgets, quarterly and weekly forecasting and trade reporting
- Champion learning and development for the digital trading team
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Do you have:
- Significant previous online trading experience, preferably in luxury multibrand retail
- Experience of leading, mentoring and coaching a digital trading team
- A solid track record of driving revenue and profit through online sales
- Highly commercial, results driven leader, able to execute in a fast paced environment
- Demonstrated understanding of luxury fashion brands and their consumer
- Excellent stakeholder management skills and evidence of successful outcomes from collaborative projects
- Highly analytical and a keen eye for detail across both quantitative and qualitative data, with significant web analytics experience, preferably Google Analytics and Content Square
- Flexible, proactive, ready to take the initiative with proven track record of managing multiple tasks to tight deadlines
- A strong team manager who enjoys developing people and building teams
Where do I sign?
If this sounds like you, we want to hear from you! If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.
Senior Online Trading Manager employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Online Trading Manager
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail and online trading space. Attend industry events, connect on LinkedIn, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your previous successes in online trading. Use data to back up your achievements and demonstrate how you can drive performance at Harvey Nichols.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to online trading and luxury retail. Think about how you can showcase your leadership and analytical skills, as well as your passion for the industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Harvey Nichols team. Don’t forget to tailor your application to reflect the role of Senior Online Trading Manager!
We think you need these skills to ace Senior Online Trading Manager
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your enthusiasm and understanding of the industry. We want to see how you connect with the brand and its values.
Highlight Your Online Trading Experience: Make sure to detail your significant online trading experience in your application. Use examples that demonstrate your ability to drive revenue and profit, as well as your success in leading a digital trading team. We’re looking for results-driven individuals!
Be Analytical and Detail-Oriented: Since this role requires a keen eye for detail and strong analytical skills, don’t forget to mention your experience with web analytics tools like Google Analytics. Show us how you've used data to make informed decisions and improve performance.
Tailor Your Application: Take the time to tailor your application specifically for this role. Align your skills and experiences with the job description, and don’t hesitate to express why you’re a perfect fit for our team. Remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Harvey Nichols
✨Know Your Numbers
As a Senior Online Trading Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to online trading, such as conversion rates, average order value, and sales growth. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Leadership Style
You'll be leading a team, so it's crucial to convey your leadership approach. Prepare examples of how you've mentored and developed team members in the past. Highlight any successful projects that resulted from your collaborative efforts with other departments.
✨Understand the Luxury Market
Familiarise yourself with current trends in luxury retail and the specific brands that Harvey Nichols carries. Be prepared to discuss how you would approach trading for these brands and what strategies you would implement to enhance their online presence.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to troubleshoot issues or adapt strategies quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
