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- Tasks: Lead a luxury restaurant team and create unforgettable dining experiences.
- Company: Join Harvey Nichols, a renowned luxury department store with a vibrant culture.
- Benefits: Enjoy up to 40% off fashion, hospitality, and beauty, plus competitive pay and overtime.
- Why this job: Be part of a dynamic team in a prestigious restaurant and grow your career.
- Qualifications: Experience in high-end hospitality and strong leadership skills required.
- Other info: Flexible hours and a focus on inclusivity make this a unique opportunity.
The predicted salary is between 36000 - 60000 £ per year.
Do you keep up to date with luxury hospitality?
Are you passionate in providing the best customer service and people management?
Are you passionate about the hospitality industry?
If YES, we may have the role for you…
Luxury department store, Harvey Nichols, is searching for a new Restaurant Manager to join its Second Floor Restaurant in Bristol. Renowned as one of the finest restaurants in the South West and awarded two AA Rosettes and an AA Notable Wine List Award, the Second Floor Restaurant and Bar offers the best in modern dining. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
How we reward your hard work…
Being part of Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
- Up to 40% off fashion
- Up to 40% off hospitality
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
- Competitive service charge (TRONC)
- Paid overtime
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program – Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role
As Restaurant Manager, you will be the first point of contact for our customers and make their dining dreams a reality, providing a fun and enjoyable 5* experience. You will:
- Be responsible for the business performance of the Brasserie and Bars
- Analyse and plan hospitality sales levels and profitability
- Organise marketing activities, such as promotional events and offer schemes
- Prepare reports at the end of the shift/week, including staff control, food control and sales
- Create and execute plans for department sales, profit, and staff development
- Set budgets or agree them with senior hospitality management
- Plan and coordinate menus, working closely with the head chef
- Coordinate the operation of the Brasserie ensuring that kitchen, bar and waiting staff are working as a team
- Recruit, train, manage and motivate staff
- Respond to customer queries and complaints
- Meet and greet customers, organise table reservations and offer advice about menu and wine choices
- Maintain high standards of quality control, hygiene, and health and safety
- Check stock levels, order supplies and prepare for the weeks ahead.
- Comply with licensing laws and other legal requirements.
- Work closely with your team and celebrate fabulousness wherever you see it
- Flexibility is a must; customer service can’t wait during weekends and evenings!
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and food and are looking for something uniquely different.
- Have you done something like this before?
- You will ideally have a successful high end bar and restaurant background with proven experience supervising teams.
- Demonstrate excellent attention to detail and customer service skills.
- Demonstrate an excellent knowledge of the food and beverage industry, especially cocktails (mixologist is a plus).
- Impeccable command of the English language both written and spoken.
- Passion for beverage and keeping up to date with latest wines and liquors.
If this sounds like you, we want to hear from you!
Where do I sign?
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.
Benefits:OTE Inclusive of TRONC
#J-18808-Ljbffr
Restaurant Manager - Permanent | Bristol employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager - Permanent | Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Harvey Nichols. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your passion for luxury dining! When you get the chance to meet with hiring managers or during interviews, share your experiences and insights about the latest trends in the hospitality scene. It’ll show them you’re not just looking for any job, but this job!
✨Tip Number 3
Prepare for the interview by practising common questions related to restaurant management. Think about how you’d handle customer complaints or motivate your team. We want you to shine and show them you’re the perfect fit for their culture!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Harvey Nichols family. Let’s get you that dream role!
We think you need these skills to ace Restaurant Manager - Permanent | Bristol
Some tips for your application 🫡
Show Your Passion: Make sure to express your love for the hospitality industry in your application. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch customer service and creating memorable dining experiences.
Tailor Your CV: Don’t just send out the same CV for every application. Highlight your relevant experience in high-end restaurants and bars, especially any roles where you’ve managed teams or improved sales. We want to see how your background aligns with our luxury dining ethos.
Be Specific in Your Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Restaurant Manager role. Mention specific achievements from your past roles, like successful marketing campaigns or staff training initiatives, to show us what you can bring to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and really interested in joining our fabulous team!
How to prepare for a job interview at Harvey Nichols
✨Know Your Luxury Hospitality
Make sure you’re up to date with the latest trends in luxury hospitality. Research Harvey Nichols and their Second Floor Restaurant, focusing on their unique offerings and awards. This will show your passion for the industry and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you turned a negative experience into a positive one. This is crucial for a role that revolves around creating memorable dining experiences.
✨Demonstrate Team Leadership
Be ready to discuss your experience in managing and motivating teams. Share stories that highlight your ability to recruit, train, and develop staff, as well as how you foster a collaborative environment. This is key for a Restaurant Manager position.
✨Prepare for Practical Scenarios
Anticipate questions about handling customer complaints or managing busy service periods. Think through your responses and consider how you would maintain high standards under pressure. This will demonstrate your readiness for the fast-paced restaurant environment.
