Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome customers and provide a 5-star service experience at OXO's iconic venues.
- Company: Join OXO, part of Harvey Nichols, known for its inclusivity and vibrant hospitality culture.
- Benefits: Enjoy up to 40% off fashion and food, paid overtime, and access to charity days.
- Why this job: Be part of a diverse team in a luxury setting, with opportunities for career growth.
- Qualifications: Passion for hospitality, great communication skills, and flexibility for weekend shifts required.
- Other info: No uniforms required; express your style while working in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate in providing great service?
Are you able to manage guest expectation whilst working on the booking system?
Do you love all things hospitality?
If yes! We may have the job for you…
With three amazing venues situated on the eighth floor or one of the most iconic landmarks in London, OXO is searching for a new Receptionist to join its thriving restaurants on the Southbank. Our culture is based on inclusivity; we embrace diversity. Whoever you are, OXO has a place for you.
As the new Receptionist, you will work 40 hours a week in our Brasserie.
How we reward your hard work…
Being part of Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
- Up to 40% off fashion
- Up to 40% off hospitality, foodmarket and hampers
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
- Competitive service charge (TRONC)
- Paid overtime
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program – Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role…
As a receptionist, you will be welcoming our customers and make their journey through OXO an memorable experience providing a 5* star service. You will:
- Working with the receptionist team to ensure smooth running of all functions.
- Support the head receptionist and duty manager in the operation.
- Allocate tables in the most efficient way to maximise bookings.
- Greeting customers in a polite and efficient manner
- Flexibility is a must; hospitality service can’t wait during weekends and evenings!
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and food and are looking for something uniquely different.
- Have you done something like this before?
- Do you have a great knowledge and passion for all things food?
- Are you great at talking to people?
If this sounds like you, we want to hear from you!
Where do I sign?
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us!
Benefits:+ TRONC
#J-18808-Ljbffr
Receptionist employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the OXO brand and its offerings. Understanding the unique aspects of their hospitality and dining experience will help you engage more confidently during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a receptionist. This will prepare you to handle guest expectations effectively and showcase your ability to provide a 5-star service.
✨Tip Number 3
Network with current or former employees of OXO or similar establishments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be ready to discuss your flexibility and availability during the interview. Highlighting your willingness to work weekends and evenings will show that you understand the demands of the hospitality industry and are committed to the role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any previous roles where you managed guest expectations or worked with booking systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to provide excellent service. Mention specific examples of how you've created memorable experiences for customers in the past.
Showcase Your Flexibility: In your application, highlight your availability and willingness to work weekends and evenings, as this is crucial for the role. Mention any previous experience in fast-paced environments.
Express Your Enthusiasm for Diversity: Since OXO values inclusivity, make sure to express your appreciation for diversity in your application. Share any experiences that demonstrate your ability to work well with people from different backgrounds.
How to prepare for a job interview at Harvey Nichols
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your love for providing excellent service and how you enjoy making guests feel welcome.
✨Demonstrate Your Communication Skills
As a receptionist, strong communication is key. Be prepared to discuss how you handle customer interactions, especially in challenging situations. Use examples from past roles where you successfully managed guest expectations.
✨Familiarise Yourself with the Venue
Research OXO and its offerings before the interview. Knowing about their restaurants, menu items, and overall atmosphere will show your genuine interest in the role and help you answer questions more effectively.
✨Highlight Your Flexibility
Since the role requires working weekends and evenings, be ready to discuss your availability and willingness to adapt to the demands of the hospitality environment. This will demonstrate your commitment to the job.
