At a Glance
- Tasks: Become a Personal Shopper, building relationships and providing tailored luxury shopping experiences.
- Company: Join Harvey Nichols, a leading luxury department store known for exceptional service and style.
- Benefits: Enjoy up to 40% off fashion, beauty, and hospitality, plus a clothing allowance and competitive commission.
- Other info: Flexibility required; weekends and evenings are part of the role.
- Why this job: Work autonomously in a vibrant environment, engaging with clients and exceeding sales targets.
- Qualifications: Experience as a Personal Shopper or Stylist with a passion for fashion and strong communication skills.
The predicted salary is between 28800 - 43200 £ per year.
Do you keep up to date with luxury fashion? Do you love being an ambassador for luxury brands? Do you have experience working as a personal shopper or stylist? If so, we would like to get to know you! Luxury department store Harvey Nichols is looking for a Personal Shopper to join our team in Leeds. We aim to deliver the best personal shopping experience in the luxury market, both in-store and digitally.
Develop and cultivate relationships with our most valued customers, creating loyalty and driving profitable sales through exceptional customer service and expertise in luxury fashion and lifestyle.
How we reward your hard work:
- Up to 40% off fashion
- Up to 40% off hospitality, foodmarket, and hampers
- 30% off beauty, perfumery, wine, and spirits
- Clothing allowance
- Competitive commission scheme
- Access to charity days, a season ticket/bike loan, learning and development opportunities, our Employee Assistance Program - Retail Trust, recognition schemes, and the chance to join employee groups like Wellbeing, Diversity & Inclusion, and Sustainability.
About the role:
Work with autonomy and take an entrepreneurial approach to managing your private client books. We encourage a holistic, personalized relationship with clients, ensuring the service is tailored to their needs. Through excellent service and engagement, you will exceed your personal sales targets, company sales targets, and client retention KPIs.
What you will be doing:
- Build Harvey Nichols' Personal Shopping client base by establishing and nurturing relationships, re-engaging with former clients, and introducing new clients to our service.
- Focus on both local and global clients to meet their unique needs.
- Organize and host engagement activities such as private shopping appointments, store visits, brand events, and meals.
- Provide expert advice across all product categories and sales channels, collaborating with retail and DC teams to ensure a seamless shopping experience.
- Communicate new CRM or Loyalty activations to clients.
- Maximize your sales and your clients' engagement with Harvey Nichols, focusing on protecting margins and growing year on year.
- Maintain client data responsibly, ensuring compliance with data handling policies using Harvey Nichols' systems.
- Host appointments with prospective clients, follow up appropriately, and support marketing initiatives by providing client feedback.
- Represent Personal Shopping at external events, including guest speaking, pop-up sales, and clienteling, acting as a Brand Ambassador.
- Manage stock movement efficiently to maximize sales and maintain department organization.
- Flexibility is required; you will work weekends and evenings.
Skills and experience needed:
- Previous experience as a Personal Shopper or Stylist
- Extensive knowledge of current fashion and beauty trends in women's and men's categories
- Proficiency with technology
- Strong organizational skills
Is this you?
- Sales-driven attitude
- Positive and proactive mindset
- Confident communicator, both written and verbal
- Genuine passion for beauty and fashion
- Attention to detail
- Stylish, fun, and welcoming personality
If you're already imagining your first day (no uniforms required) and this role excites you, click the "apply" button below to start your journey with us!
Personal Shopper in Leeds employer: Harvey Nichols
At Harvey Nichols, we pride ourselves on being a leading luxury department store that not only values exceptional customer service but also invests in the growth and development of our employees. As a Personal Shopper in Leeds, you will enjoy a vibrant work culture that encourages creativity and autonomy, alongside generous benefits such as up to 40% off fashion and hospitality, a competitive commission scheme, and opportunities for career advancement. Join us to be part of a dynamic team that celebrates diversity, inclusion, and sustainability while delivering unparalleled shopping experiences to our valued clients.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Shopper in Leeds
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like Harvey Nichols!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including Harvey Nichols.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for Harvey Nichols.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at Harvey Nichols!
We think you need these skills to ace Personal Shopper in Leeds
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at Harvey Nichols.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to Harvey Nichols!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at Harvey Nichols. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at Harvey Nichols
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
