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- Tasks: Support the trading team in managing online product listings and visual merchandising.
- Company: Join Harvey Nichols, a luxury department store known for its inclusivity and diverse culture.
- Benefits: Enjoy up to 40% off fashion, hospitality, and beauty products, plus a clothing allowance.
- Why this job: Be part of a fast-paced eCommerce environment with opportunities for career development and personal growth.
- Qualifications: Ecommerce experience preferred; must be detail-oriented, organised, and a team player.
- Other info: No uniforms required; apply now to kick-start your journey with us!
The predicted salary is between 28800 - 43200 £ per year.
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Online Trading Assistant – London
Do you love all things online?
Are you logical and tecnically astute?
Do you love all things luxury retail?
If YES, we may have the role for you…
Luxury department store, Harvey Nichols, is searching for a Online Trading Assistantfor our Ecommerce team in our Head Office in London – Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as.
- Up to 40% off fashion
- Up to 40% off hospitality, foodmarket and hampers
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program – Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role…
This will be a highly demanding role, working in a fast-paced online environment, focusing on supporting the trading team in delivering online trade across product, search and merchandising online for all Online Trading Assistant duties will include overseeing the enrichment process of all products, daily operations of the product cycle from Studio to Live, Visual Merchandising, and supporting with reporting & analytics when needed.
You will:
- Management of the products in the PIM, including categorisation and enrichment.
- Oversee daily product upload process, sign off and release from PIM to the site.
- Maintenance of the product loading schedule and % of range online status.
- Prioritisation of key brands and products based on marketing and launch calendar.
- Work with the size and fit team where appropriate to enrich products in PIM.
- Work with studio team to ensure all products have the correct photography before being released to the site.
- Creation of new categories for editorial stories and CLP/landing pages.
- Restriction of products or brands by regions where appropriate.
- Works with the Customer Service team to resolve any customer issues caused by product data or imagery.
- Support on projects to improve the product enrichment and go live process.
- Daily checks across the site for product availability and any inconsistencies.
- Visual Merchandising, Search and Filtering, utilising Fredhopper for all products in your categories to optimise performance.
- Support with product selection and optimised customer journeys for emails, editorial content and CRM to maximise results.
- Support Online Trading Manager with weekly category trade reporting.
- Using GA and Content Square to analyse category performance, sharing insights and actions to further improve category and site performance.
- Monitor competitors for; promotional activity, brand mix, pricing, and merchandising
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Are you an:
- Ecommerce professional with previous experience in online retail preferred.
- Experience with Big Commerce and Fredhopper or other enterprise ecom platform and merchandising tools preferred.
- Experience with Google Analytics.
- Commercially astute with a results driven mindset, motivated by seeing your actions drive measurable improvements.
- Must be detail-orientated, deadline driven, and able to multi-task with solid organisational skills.
- Logical approach and comfortable learning new processes and technical toolsets.
- A team player, capable of collaborating and communicating across the business.
- A positive, enthusiastic problem solver who relishes a challenge.
Where do I sign?
If this sounds like you, we want to hear from you!
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 22/06/2025 by TN United Kingdom
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Online Trading Assistant employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Trading Assistant
✨Tip Number 1
Familiarise yourself with the latest trends in luxury retail and online trading. Understanding the market will help you speak confidently about how you can contribute to Harvey Nichols' success during interviews.
✨Tip Number 2
Brush up on your skills with tools like Google Analytics and Fredhopper. Being able to demonstrate your proficiency with these platforms will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the ecommerce and luxury retail sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals for the Online Trading Assistant role.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved product performance or customer journeys in previous roles. Concrete examples will showcase your results-driven mindset and problem-solving abilities.
We think you need these skills to ace Online Trading Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce and online retail. Emphasise any familiarity with tools like Big Commerce, Fredhopper, and Google Analytics, as these are preferred by Harvey Nichols.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the online trading environment. Mention specific examples of how you've contributed to online sales or improved product visibility in previous roles.
Highlight Your Skills: In your application, clearly outline your organisational skills, attention to detail, and ability to multi-task. These traits are crucial for managing the fast-paced demands of the Online Trading Assistant role.
Show Enthusiasm for the Brand: Demonstrate your knowledge of Harvey Nichols and its values in your application. Express why you want to work for them specifically and how you align with their culture of inclusivity and diversity.
How to prepare for a job interview at Harvey Nichols
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share specific examples of how you engage with luxury brands and products, as this will demonstrate your genuine interest in the industry.
✨Highlight Your Technical Skills
Since the role requires familiarity with tools like Big Commerce and Google Analytics, be prepared to discuss your experience with these platforms. Provide concrete examples of how you've used them to drive results in previous roles.
✨Demonstrate Your Analytical Mindset
The position involves reporting and analytics, so be ready to showcase your analytical skills. Discuss how you've used data to inform decisions or improve processes in past experiences, particularly in an eCommerce context.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Prepare scenarios where you successfully managed multiple tasks or resolved issues, especially in a fast-paced environment.
