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- Tasks: Lead user research and design customer-focused digital experiences for a luxury retailer.
- Company: Prestigious UK retailer known for its commitment to luxury and quality.
- Benefits: Competitive salary of £100,000 plus various employee benefits.
- Why this job: Join a dynamic team and shape the future of luxury digital experiences.
- Qualifications: Significant retail experience, strong analytical skills, and a passion for luxury brands.
- Other info: Exciting opportunity for career growth in a thriving industry.
The predicted salary is between 60000 - 84000 £ per year.
A prestigious retailer in the UK is seeking a Lead UX and User Research Manager to enhance their digital customer experience. This role involves leading user research, collaborating with cross-functional teams, and applying UX/UI design principles to develop customer-focused journeys.
Ideal candidates will have:
- Significant experience in retail
- Strong analytical skills
- A passion for luxury brands
The position offers a competitive salary of £100,000 and various employee benefits, making it an exciting opportunity in the retail industry.
Lead UX & Research for Luxury Digital Experience in London employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead UX & Research for Luxury Digital Experience in London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail space on LinkedIn or at industry events. A personal connection can often get your foot in the door faster than a CV.
✨Tip Number 2
Show off your portfolio! When you land that interview, bring examples of your best UX work. Highlight projects that demonstrate your ability to enhance digital experiences, especially in retail.
✨Tip Number 3
Prepare for behavioural questions! Think about how you've led teams and conducted user research in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for luxury brands. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Lead UX & Research for Luxury Digital Experience in London
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, make sure to highlight your passion for luxury brands. We want to see how your love for high-end experiences can translate into enhancing our digital customer journey.
Be Specific About Your Experience: Don’t just list your previous roles; tell us about specific projects where you led user research or applied UX/UI design principles. We’re looking for concrete examples that showcase your skills and experience in retail.
Collaborate in Your Application: Since this role involves working with cross-functional teams, mention any collaborative projects you've been part of. We want to know how you work with others to create amazing customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Harvey Nichols
✨Know Your Luxury Brands
Make sure you’re well-versed in the luxury brands that the retailer represents. Research their digital presence and customer experience strategies. This will not only show your passion for the industry but also help you tailor your responses to align with their brand values.
✨Showcase Your UX Expertise
Prepare a portfolio that highlights your previous UX projects, especially those related to retail. Be ready to discuss your design process, user research methods, and how your work has positively impacted customer journeys. This is your chance to demonstrate your analytical skills and creativity.
✨Collaborate Like a Pro
Since the role involves working with cross-functional teams, think of examples where you successfully collaborated with others. Be prepared to discuss how you’ve navigated challenges in team settings and how you can bring people together to enhance the digital experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current digital strategies and future goals. This shows your genuine interest in the role and helps you understand how you can contribute to enhancing their customer experience. It’s also a great way to assess if the company aligns with your values.
