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- Tasks: Lead a vibrant team to deliver exceptional dining experiences in a luxury setting.
- Company: Join Harvey Nichols, a renowned luxury department store with a focus on elevated dining.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Why this job: Be at the forefront of luxury hospitality and make memorable moments for customers.
- Qualifications: Experience in high-end dining and strong leadership skills are essential.
- Other info: Flexible hours required; embrace diversity and passion for food and drink.
The predicted salary is between 30000 - 42000 £ per year.
Luxury department store, Harvey Nichols, is searching for a new Assistant Restaurant Manager to join the Fourth Floor Brasserie in Leeds, a destination for modern luxury and elevated dining experiences. As Assistant Restaurant Manager, you will play a pivotal role in ensuring the smooth operation and success of our Restaurant and Bar. Supporting the Restaurant Manager, you will be at the heart of our operations, leading and motivating a team, maintaining high standards of quality and compliance, and responding proactively to customer needs which will be key to creating a vibrant and welcoming environment. Flexibility and passion for hospitality are essential, as you’ll be working in a fast-paced setting where excellence is celebrated every day.
As an Assistant Manager, you will be the first point of contact for our customers and make their dining dreams a reality, providing a fun and enjoyable 5* experience. Your role will be:
- To maintain standards of service throughout the Brasserie as laid down by the Manager;
- To ensure productivity levels and sales are optimised;
- To interview staff and make selection decisions;
- To identify training requirements, and to organise and follow through on ‘on-job’ training;
- To ensure all equipment is properly maintained to required levels;
- To handle customer queries and complaints.
Provide expert advice whilst achieving maximum sales and delivering memorable customer experiences. Be devoted to our customers by providing the highest possible standards of customer service both face to face and over the phone or email. Develop a high level of product knowledge and share your opinions on current and future trends in the hospitality. Work closely with your team and celebrate fabulousness wherever you see it. Flexibility is a must; customer service can’t wait during weekends and evenings!
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and food and are looking for something uniquely different. You will ideally have a successful high-end bar and restaurant background with proven experience supervising teams. Demonstrate excellent attention to detail and customer service skills. Demonstrate an excellent knowledge of the food and beverage industry, especially cocktails (mixologist is a plus). Passion for beverage and keeping up to date with latest liquor.
If this sounds like you, we want to hear from you!
If this role has caught your eye - hit the “apply” button below to start your journey with us.
Assistant Restaurant Manager in Leeds employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harvey Nichols and their Fourth Floor Brasserie. Understanding their values and what makes them unique will help you connect with the team and show that you're genuinely interested in being part of their luxury dining experience.
✨Tip Number 2
Practice your people skills! As an Assistant Restaurant Manager, you'll be the face of the restaurant. Think about how you can demonstrate your customer service skills during the interview. Maybe share a story about a time you turned a complaint into a positive experience – it’ll show you’re ready for the fast-paced environment!
✨Tip Number 3
Show off your leadership chops! Be prepared to discuss your experience in leading teams and how you motivate others. Think of examples where you’ve successfully trained staff or improved service standards. This will highlight your ability to maintain high-quality service at the Brasserie.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen on the role and helps keep you top of mind as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Restaurant Manager in Leeds
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion for providing top-notch customer service and creating memorable dining experiences.
Tailor Your Application: Make sure to customise your application to reflect the role of Assistant Restaurant Manager. Highlight your relevant experience in high-end dining and any leadership roles you've had, showing us why you're the perfect fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, making it easy for us to see your qualifications and enthusiasm for the position without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Harvey Nichols. Don’t miss out!
How to prepare for a job interview at Harvey Nichols
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the menu and drink offerings at the Fourth Floor Brasserie. Being able to discuss specific dishes and cocktails will show your passion for the role and your commitment to providing a top-notch dining experience.
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll be leading a team. Prepare examples of how you've motivated and managed teams in the past. Think about times when you’ve resolved conflicts or improved team performance – these stories will highlight your leadership abilities.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond to ensure a guest had a memorable experience. This is crucial in a luxury setting, so showcasing your dedication to customer satisfaction will set you apart.
✨Embrace Flexibility and Passion
The hospitality industry is fast-paced and ever-changing. Be prepared to talk about how you handle busy periods and adapt to changing circumstances. Showing your enthusiasm for the industry and your willingness to work during weekends and evenings will resonate well with the interviewers.
