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- Tasks: Lead a team, deliver training sessions, and provide top-notch customer service.
- Company: Join the luxury retail giant, Harvey Nichols, in a vibrant Edinburgh store.
- Benefits: Enjoy up to 40% off fashion, generous holidays, and a quarterly bonus scheme.
- Why this job: Be part of a diverse team and make a real impact in luxury retail.
- Qualifications: Experience in training, team management, and a passion for fashion required.
- Other info: Flexible hours and excellent career development opportunities await you.
The predicted salary is between 24000 - 32000 £ per year.
Are you looking for a unique retail management experience? Do you enjoy leading a team of Style Advisors? Do you love all things luxury retail? Do you enjoy running training sessions and supporting individuals' development? If YES, we may have the role for you…
Luxury department store, Harvey Nichols, is searching for an Assistant Department Manager to join its thriving Edinburgh Store. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the new Assistant Department Manager, you will work 40 hours a week, on a rota basis. The salary for this role is £28,000 per annum.
About the role…
This is a unique role, as you will be supporting the training needs of the store, which would include delivering inductions and training sessions for our store employees. When you are not supporting the development of our people, you will be working alongside our Accessories Department Manager. You will:
- Be the best manager you can to your team and provide ongoing training and coaching for them.
- Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email.
- Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department.
- Be the person who can handle all our customers' queries.
- Be the go-to person with a high level of product knowledge and share your opinions on current and future trends.
- Work closely with your team and celebrate fabulousness wherever you see it.
- Flexibility is a must; customer service can’t wait during weekends and evenings!
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this, you will have access to a world of amazing benefits such as:
- Up to 40% off fashion.
- Up to 40% off hospitality, food market and hampers.
- 30% off beauty and perfumery, wine and spirits.
- Clothing allowance.
- 22 days holidays plus bank holidays.
- Quarterly Bonus scheme.
- You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability.
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.
- Have you delivered training sessions, and have a passion for development?
- Have you worked with a fashion brand before doing something similar?
- Have you managed teams before?
- Are you great at guiding and coaching your team to hit their targets?
- Do you have a great knowledge and passion for all things fashion?
- Are you great at talking to people?
- Are you confident with working with IT and Microsoft programmes?
If this sounds like you, we want to hear from you!
Where do I sign?
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.
Please note we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we may be unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Assistant Department Manager in Edinburgh employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Department Manager in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Harvey Nichols' values and mission. This way, you can show how your passion for luxury retail aligns with their ethos, making you a standout candidate.
✨Tip Number 2
Practice your people skills! As an Assistant Department Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Show off your training experience! Be ready to discuss specific examples of how you've successfully delivered training sessions in the past. Highlighting your ability to develop others will make you shine in the interview.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you're serious about joining the Harvey Nichols team. Don’t wait too long; the sooner you apply, the better!
We think you need these skills to ace Assistant Department Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your enthusiasm and knowledge about fashion, as this will resonate with us at Harvey Nichols.
Highlight Your Training Experience: Since the role involves delivering training sessions, make sure to emphasise any relevant experience you have in coaching or developing others. We want to see how you've helped teams grow and succeed in the past!
Be Personable and Engaging: Your written application should reflect your ability to connect with people. Use a friendly tone and don’t hesitate to showcase your communication skills, as these are key in our customer-focused environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, so don’t wait too long!
How to prepare for a job interview at Harvey Nichols
✨Know Your Luxury Retail
Make sure you brush up on your knowledge of luxury retail trends and brands. Be ready to discuss your favourite fashion pieces and how they relate to the current market. This will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Training Skills
Since the role involves delivering training sessions, prepare examples of how you've successfully trained or developed a team in the past. Think about specific challenges you faced and how you overcame them, as this will demonstrate your capability in coaching others.
✨Emphasise Customer Service Excellence
Be prepared to share your experiences in providing top-notch customer service. Think of scenarios where you went above and beyond for a customer, as this aligns perfectly with the company's focus on high standards of service.
✨Be Yourself and Embrace Diversity
Harvey Nichols values inclusivity, so don’t hesitate to let your personality shine through during the interview. Share your unique experiences and perspectives, as this will resonate with their culture and show that you’re a great fit for their team.
