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- Tasks: Deliver exceptional luxury customer experiences and build lasting client relationships.
- Company: Join the iconic luxury department store, Harvey Nichols, in Knightsbridge.
- Benefits: Enjoy up to 40% off fashion, competitive commission, and career development opportunities.
- Why this job: Be part of a diverse team and make fashion dreams come true.
- Qualifications: Passion for luxury retail and strong relationship-building skills.
- Other info: Flexible hours with a fun, stylish work environment.
The predicted salary is between 30000 - 42000 £ per year.
Do you keep up to date with luxury fashion?
Do you know yourChloe from your Balmain?
Do you love all things luxury retail?
If YES, we may have the role for you…
Luxury department store, Harvey Nichols, is searching for a new Client Advisor to join its thriving Classic Leisurewear department in London, Knightsbridge. The Client Advisor’s role is to deliver a top-tier luxury customer experience. You will provide exceptional and personalised service, creating a customer-first environment developing and nurturing long-lasting relationships. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the new Client Advisor you will work 37.5 hours a week.
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
- Up to 40% off fashion
- Up to 40% off hospitality
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
- Competitive commission scheme
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program – Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role…
As a Client Advisor, you will be the first point of contact for our customers and make their fashion dreams a reality, providing a fun and enjoyable 5* experience. You will:
- Build and maintain genuine, long-lasting client relationships providing an exceptional client experience at all touchpoints
- Maintain excellent product knowledge, stay aware of competitors, and keep up with fashion trends and styling.
- Provide expert advice whilst achieving maximum sales and delivering memorable clientelling led customer experiences
- Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
- Work closely with your team and celebrate fabulousness wherever you see it
- Flexibility is a must; customer service can’t wait during weekends and evenings!
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.
- Have you done something like this before in luxury retail?
- Do you have a great knowledge and passion for all things fashion?
- Are you great at developing relationships?
If this sounds like you, we want to hear from you!
Where do I sign?
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.
#J-18808-Ljbffr
Client Advisor - Womenswear employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - Womenswear
✨Tip Number 1
Get to know the brand inside out! Research Harvey Nichols and their luxury offerings. The more you know about their products and values, the better you'll connect with customers and show your passion during interviews.
✨Tip Number 2
Network like a pro! Attend fashion events or connect with industry professionals on social media. Building relationships can lead to insider tips and even job opportunities that aren’t advertised.
✨Tip Number 3
Practice your customer service skills! Role-play scenarios with friends or family where you provide exceptional service. This will help you feel confident and prepared to impress during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Harvey Nichols team. Don’t miss out!
We think you need these skills to ace Client Advisor - Womenswear
Some tips for your application 🫡
Show Your Passion for Fashion: Make sure to highlight your love for luxury fashion in your application. Share specific examples of how you keep up with trends and brands, like knowing your Chloe from your Balmain. This will show us that you're genuinely interested in the role!
Personalise Your Application: Tailor your CV and cover letter to reflect the values and culture of Harvey Nichols. Mention how you embrace diversity and inclusivity, as we want to see how you fit into our vibrant team. A personal touch goes a long way!
Demonstrate Your Client Relationship Skills: In your application, give us a glimpse of your experience in building long-lasting client relationships. Share stories that showcase your ability to provide exceptional customer service and create memorable experiences. We love hearing about your successes!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just hit that ‘apply’ button and let’s get started on this journey together!
How to prepare for a job interview at Harvey Nichols
✨Know Your Fashion
Brush up on your luxury fashion knowledge before the interview. Be prepared to discuss brands like Chloe and Balmain, and show that you keep up with current trends. This will demonstrate your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Think of specific examples from your past experiences where you provided exceptional customer service. Highlight how you built relationships with clients and created memorable experiences, as this is key for a Client Advisor role.
✨Dress to Impress
Since this is a luxury retail position, make sure to dress stylishly for your interview. Choose an outfit that reflects your personal style while also being professional. This shows that you understand the brand's aesthetic and can represent it well.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or the luxury retail market. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.
