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- Tasks: Be the go-to person for clients seeking high jewellery, providing a 5-star experience.
- Company: Join Harvey Nichols, a leader in modern luxury and cutting-edge design.
- Benefits: Enjoy up to 40% off fashion, 30% off beauty, and a clothing allowance.
- Why this job: Immerse yourself in luxury retail while building lasting relationships with discerning clients.
- Qualifications: Passion for jewellery and previous luxury retail experience are essential.
- Other info: Flexibility is key; expect to work evenings and weekends.
The predicted salary is between 28000 - 42000 £ per year.
Join to apply for the Client Advisor – High Jewellery role at Harvey Nichols
Join to apply for the Client Advisor – High Jewellery role at Harvey Nichols
Get AI-powered advice on this job and more exclusive features.
Harvey Nichols is seeking a Client Advisor to join our Jewellery Department in Knightsbridge —a destination for modern luxury and cutting-edge design. This is your opportunity to represent a curated selection of exciting high jewellery brands and deliver a bespoke experience to a discerning clientele.
About the role…
As the new High Jewellery Client Advisor, you will be the first point of contact for our customers and make their Jewellery dreams a reality, providing a fun and enjoyable 5* experience. You will:
- Guide clients through our curated collections and use your expertise to immerse them in the world of jewellery and fashion
- Build and maintain genuine, long-lasting client relationships providing an exceptional client experience at all touchpoints
- Stay ahead of trends in jewellery and high jewellery and emerging houses
- Ensure immaculate presentation and secure handling of high-value pieces
- Flexibility is a must; our clients expect exceptional service whenever inspiration strikes, including evenings and weekends.
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.
- Have you done something like this before in luxury retail?
- Do you have a great knowledge and passion for all things Jewellery?
- Do you have experience working with High Jewellery?
If this sounds like you, we want to hear from you!
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as:
- Up to 40% off fashion & hospitality
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
Where do I sign?
If you are already thinking of what you will wear on your first day and this role catches your eye, hit the “apply” button below to kick-start your journey with us.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Customer Service and Sales
-
Industries
Retail and Retail Apparel and Fashion
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Client Advisor - High Jewellery employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - High Jewellery
✨Tip Number 1
Familiarise yourself with the latest trends in high jewellery. Research current collections and emerging designers to demonstrate your passion and knowledge during any interactions with the hiring team.
✨Tip Number 2
Network within the luxury retail sector. Attend jewellery exhibitions or events where you can meet industry professionals, as personal connections can often lead to job opportunities.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from your past experiences where you provided exceptional service, especially in high-pressure situations, as this will be crucial for the role.
✨Tip Number 4
Be ready to discuss how you would create a bespoke experience for clients. Consider how you can personalise interactions and build long-lasting relationships, as this is key to success in the Client Advisor role.
We think you need these skills to ace Client Advisor - High Jewellery
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Advisor in High Jewellery. Familiarise yourself with the luxury retail environment and the specific expectations of Harvey Nichols.
Tailor Your CV: Highlight your relevant experience in luxury retail and any specific knowledge of high jewellery. Use keywords from the job description to ensure your CV aligns with what Harvey Nichols is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for jewellery and luxury retail. Mention any previous roles where you provided exceptional customer service and how you can contribute to the bespoke experience at Harvey Nichols.
Showcase Your Knowledge: In your application, demonstrate your understanding of current trends in jewellery and high jewellery. Mention any brands or designers you admire and how you stay informed about the industry.
How to prepare for a job interview at Harvey Nichols
✨Show Your Passion for Jewellery
Make sure to express your genuine enthusiasm for high jewellery during the interview. Share any personal experiences or knowledge you have about luxury brands and trends in the jewellery industry, as this will demonstrate your commitment to the role.
✨Emphasise Client Relationship Skills
Highlight your ability to build and maintain long-lasting relationships with clients. Prepare examples of how you've provided exceptional customer service in previous roles, especially in luxury retail, to showcase your skills in creating a bespoke experience.
✨Stay Updated on Trends
Research current trends in high jewellery and emerging designers before your interview. Being knowledgeable about the latest styles and collections will not only impress your interviewers but also show that you are proactive and passionate about the industry.
✨Demonstrate Flexibility and Availability
Since the role requires flexibility, be prepared to discuss your availability for evenings and weekends. Show that you understand the demands of the job and are willing to go the extra mile to provide exceptional service whenever needed.